FAQ
Learn about releases, updates, roadmap, and more
65 articles
How do I contact the SmartSense support team?
How do I contact the Jolt support team?
SmartSense user permissions matrix
SmartSense software compatibility matrix
Jolt user permissions matrix
Jolt software compatibility matrix
SmartSense web app FAQ
SmartSense mobile app FAQ
Z screen FAQ
How do I check if there is a SmartSense outage?
Where can I find information on SmartSense APIs?
Where can I find the SmartSense roadmap?
Where can I find product datasheets?
Where can I find gateway specifications?
Where can I find sensor specifications?
What is RCS messaging?
How are admin roles managed in Jolt?
What are Jolt shift drop & pickup requests?
How to accept an email invitation from Jolt
What is the Jolt Beta Software Program?
Opt into the Jolt Beta Software Program on your Android device
Opt into the Jolt Beta Software Program with Amazon FireOS
Jolt allowlist FAQ
Jolt Weight Scale FAQ
ISO language codes for list translation
Why am I still being charged after cancelling my Jolt subscription?
What numbers does Jolt send SMS messages from?
FAQ: Improving Sensor Signal Strength & Connectivity
Label Templates FAQ
Frequently Asked Questions (FAQ) - Printing QR & Barcodes
FAQ: List Item Types for Creating Lists
FAQ: Using Time & Temperature on the Jolt App
FAQ: How to Set Up List Permissions as a Content Group Admin
FAQ: Exporting Lists from Browse Lists on the Jolt Web Portal
How to Order Supplies and Hardware from the Jolt Web Portal
How can I manage and resolve invoice-related issues in Jolt Software?
How to Enable/Disable List Completion and Information Library Access on Personal Devices
How to Clear Cache and Cookies in Google Chrome
How can I return incorrect or unopened labels to Jolt Software?
How does the manufacturer warranty replacement process work for defective printers?
How do I request and manage a hardware replacement under Jolt Protect?
How can I track my replacement hardware shipment from Jolt Software?
How can I check the status of my thermometer replacement?
How can I replace a defective sensor under the Jolt Software manufacturer warranty?
How do I return faulty hardware to Jolt after receiving a replacement?
How can I handle warranty claims, support, or replacements for Jolt-compatible temperature probes and thermometers?
How does the sensor replacement process work in Jolt Software?
What is the estimated turnaround time for Jolt printer repair or replacement?
How can I check the status of a label order in the shipping system?
How can I resolve order tracking issues or discrepancies?
How can I confirm delivery of my Jolt printer label order and resolve delivery issues?
Repairs & Replacements