SmartSense by Digi

How do I contact the SmartSense Support Team?

User permissions matrix

Software compatibility matrix

Looking for an answer? You've come to the right spot! Here you can find general questions, best practices, common troubleshooting steps, and more.

SmartSense web app FAQ

Looking for an answer? You've come to the right spot! Here you can find general questions, best practices, common troubleshooting steps, and more.​​

SmartSense mobile app FAQ

The Z Screen has different display options that indicate different display modes or connectivity issues. This article goes over some of the common questions you may encounter.

Z screen FAQ

How do I check if there is an outage?

Where can I find information on SmartSense APIs?

Where can I find the SmartSense roadmap?

Where can I find product datasheets?

Where can I find gateway specifications?

Where can I find sensor specifications?

RCS messaging (Rich Communication Service) is a standardized system for instant messaging on mobile phones that supports enhanced capabilities such as high-resolution images and improved video support.

What is RCS messaging?

Create a custom design with text, images, and links

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SmartSense ONE

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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