If this is your first time launching the SmartSense web app or you're looking for a refresher on a particular feature, you've reached the right spot! Below is a comprehensive list of articles that will provide guidance on navigating and managing content in the cloud dashboard.
You will need to scroll through the list to view all the articles.
If you can't find what you're looking for, please reach out to the Support Team with additional questions.
1. Logging In
Learn about best practices for logging into your SmartSense account.
|

|
2. Resetting Your Password
Learn how to reset your password on the SmartSense web app.
|
 |
3. Navigating the Home Screen
The web app home screen will automatically take you to the Dashboard, which provides summary views of checklists, assets, and more.
|
 |
4. Asset Management
Assets are equipment monitored by a SmartSense sensor, which measures the temperature to ensure the equipment falls within a designated range.
|
 |
5. Gateway Management
Gateways are the connection hubs for all SmarSense sensors, allowing for sensor data to sync seamlessly with the SmartSense cloud.
|
 |
6. Report Management
A report is an output of collected data related to various activities within the SmartSense solution pertaining to incidents, checklists, recorded temperatures, etc.
|
 |
7. Incident Management
This guide will assist you in understanding and managing incidents, which are occurrences that generate when an alarm is triggered.
|
 |
8. Digital Logbook
In this area, authorized users can configure checklists, task lists, flow of food, and corrective actions.
|
 |
9. Admin — Organization Management
This tutorial provides a brief overview of how to manage your organization. Only authorized users can access this feature.
|
 |
10. Admin — User Management
Use this guide to create and manage user permissions. Only authorized users have access to this feature.
|
 |
11. Admin — System Management
Use this guide to learn how to view and manage hardware. Only authorized users have access to this feature.
|
 |
12. How to Configure Hours of Operation
Hours of Operation gives you the ability to add and edit hours of operation for locations and departments so users can choose to notify different alarm contacts inside or outside open hours.
|
 |