Admin — System Management – SmartSense

Use this guide to learn how to view and manage hardware, including assigned/unassigned assets and gateways. While hardware configurations often occur through the SmartSense Install app, you can also complete configurations under System Management. Only authorized users have access to this feature.

Navigate to the ADMIN tab then click SYSTEM MANAGEMENT. This will take you to the System Management screen.
On this screen, you will see the Assigned Sensors tab and the total number of sensors in parentheses. If you want to find a specific sensor, you can enter the ASSET NAME or DEVICE ID in the SEARCH BAR (top left corner) or scroll through the list of sensors to locate the one you are looking for.

If you choose to search by ID, you can enter the LAST FOUR DIGITS if it is a long code. However, if it is a short code you are trying to locate, enter every character within the ID.
To view more details for an assigned sensor, click the ASSET NAME and you will be redirected to the asset details screen. Here you can view an interactive graph that displays the temperature and/or humidity measurements for the asset, dating back to as far as a month prior.

As you scroll down the page, you can view more details such as Asset History, Sensors, and Alarms Configured.
Back on the System Management screen, you can view assigned gateways by selecting the ASSIGNED GATEWAYS tab. This page looks like the Assigned Sensors tab, and you can search for gateways in the same way as you would a sensor. However, you cannot click on the name of a gateway to display additional details.
The final two tabs you can view and manage on the System Management screen are UNASSIGNED SENSORS and UNASSIGNED GATEWAYS. Typically, sensors and gateways appear under these tabs if the hardware has not yet been set up, if your organization keeps backup items in the inventory, or if the hardware was recently disabled.
To find a specific item, search by DEVICE ID in the SEARCH BAR (top left corner) or scroll through the list of sensors/gateways to find a specific asset. If you choose to search by ID, you can enter the LAST FOUR DIGITS if it is a long code. However, if it is a short code you are trying to locate, enter every character within the ID.
To configure a sensor or gateway, hover your cursor to the far right of the device ID and click ASSIGN to display a modal window. Here you can configure the sensor/gateway by completing the required fields and selecting SAVE in the bottom right corner to apply changes.