Ensure your print media (labels) is inserted properly. Your labels should be centered in the media holders and need to be fed through the guides.
Note: The inside of your printer should be kept clear of any dust or debris. This will help prevent the "out of paper" error.
This is an example of incorrectly loaded labels:
This is an example of correctly loaded labels:
Next, check the sensor alignment as this can cause the "out of paper" error. Aligning the sensor will require a manual calibration of your printer.
Once the printer has been recalibrated, you should be able to run a test print.
If the above steps do not work, check for firmware updates on your printer as this can cause performance issues. Updating the JPS launcher should resolve the problem.
Troubleshooting JPS "out of paper" error
If your Jolt Print Station (JPS) displays an "out of paper" error, you will need to check paper levels, reload correctly, and ensure the printer sensor is functioning. Follow the steps below to get your print station in working order.