Web App: Logging In

Learn about best practices for logging into your SmartSense account.

When you log in to your account for the first time, you will be provided a password during your training. Additional users that are added to your SmartSense account will be assigned a password by an administrator and work with them to set up their account. It is recommended for security and best practice to update any default password you are given to ensure that your account is not compromised. Only authorized users can update passwords through the SmartSense web app.

Before you log in to the SmartSense web app, make sure you are using a compatible web browser. Information on recommended browsers can be found on Software Compatibility Matrix. If you choose to use a browser that is not fully compatible, you may not be able to use all features.

Logging In

Go to app.smartsense.co
Enter your USERNAME and PASSWORD or log in through the USE MY COMPANY’S LOGIN portal if this is required by your organization. This portal is the single sign-on (SSO) option. This is typically used if your organization has multiple locations or needs another level of security.
Select the LOG IN button to log in to your account. You should now be on the home screen (Dashboard). If your organization has more than one location/site, you will need to switch to the correct location/site by selecting the DROPDOWN ARROW in the top left corner of the home screen and entering the name of the location/site.
In the top right corner of your screen, you should see your name. Clicking on your name will give you access to the MY PROFILE and LOGOUT options. My Profile is where you can modify your name, preferable unit of measure (US or metric), password, voice number, extension number, SMS number, and email.
Clicking LOGOUT will log you out of your SmartSense account.