Software compatibility matrix
Use the information on this page to understand recommended browsers and devices that provide the best experience using SmartSense software products. If you are using a compatible device, you can also review your user permissions to check your access on the SmartSense platform.
SmartSense Web App
| Browser | Version | Windows | macOS |
| Chrome | Version 81 or higher | ✔ | ✔ |
| Edge | Version 81 or higher | ✔ | ✔ |
| Safari | NA | ⚠ | |
| Internet Explorer | X | NA | |
| Firefox | ⚠ | ⚠ |
✔ Fully supported
⚠ Not supported, features may work
X Not supported/unreliable
NA Not available on the platform
SmartSense Mobile Apps — iOS
| Applications | Compatible iOS Devices | iOS Versions | App Version |
| SmartSense Mobile App | iPhone 6s & newer, iPad 5th gen & newer, iPad Mini 5th gen & newer, iPad Air 3rd gen & newer, iPad Pro all models on iOS 15.1+ | iOS 15.1 or higher iPad OS 15.1 or higher |
Get the latest version |
| Install by SmartSense | iPhone 6s & newer, iPad 5th gen & newer, iPad Mini 5th gen & newer, iPad Air 3rd gen & newer, iPad Pro all models on iOS 15.1+ | iOS 15.1 or higher iPad OS 15.1 or higher |
Get the latest version |
SmartSense Mobile Apps — Android
| Applications | Compatible iOS Devices | iOS Versions | App Version |
| SmartSense Mobile App | All smartphones and tablets with screens 4.7" or larger | Android 10 or higher | Get the latest version |
| Install by SmartSense | All smartphones and tablets with screens 4.7" or larger | Android 10 or higher | Get the latest version |