Prequisites
Geofencing only works on single-user devices and is not supported on multi-user (shared) devices.
Ensure location services are enabled on the Jolt mobile app. If location services are off or inaccurate, users won't be able to access lists. You can enable location services on your device's system settings.
Ensure you have strong internet connectivity. Poor connectivity can affect location accuracy. Use WiFi if possible and consider enlarging the geofence if accuracy issues occur.
Instructions
Log in to the Jolt web app and navigate to settings > locations.
Click on the name of the location where you want to set up geofencing.
Go to the access on personal devices section and change the setting to allow access with geofence.
You should see a map below this. Use the buttons to zoom in/out to find your business, then click once to set the default geofence. You can adjust by dragging the circle.
Click save in the upper right corner to apply changes.
Once the geofence syncs to the device, users will only be able to access the lists module if they are within the geofence.
FAQ
What is geofencing and how does it work?
Geofencing restricts list access to users when they are within a defined physical boundary. It ensures that employees can only complete lists if they are at the designated location.
What if the geofence is not working?
Ensure that location services are enabled and accurate. Check internet connectivity and consider enlarging the geofence.
Can I use geofencing on multi-user devices?
No, geofencing is only supported on single-user devices.
How can I ensure accurate location detection for geofencing?
Enable location services for Jolt, use WiFi for better accuracy, and make sure the device has good internet connectivity.