Connection options
Connection Type | Recommended use | Notes |
Wi-Fi | ✅ Recommended for most users | Requires a private, password-protected 2.4GHz network for best performance. |
USB (Android only) | ✅ Recommended for wired connections | Requires a USB OTG (On-The-Go) cable. No Wi-Fi or Bluetooth needed. |
Ethernet | ✅ Recommended for hardwired stability | Connects directly to a router or switch using a network cable. |
Bluetooth | ⚠️ Not recommended | Prone to disconnections, especially if the device is more than 15 feet from the printer. |
Wi-Fi (recommended for wireless):
Reliable for maintaining connections.
Must be a private, password-protected network.
USB (recommended for cable on Android):
Available only for Android devices.
Does not require Wi-Fi or Bluetooth.
Ethernet (recommended for cable):
Connect to a router for stable connectivity.
Bluetooth (not recommended):
Prone to disconnections, especially if the device moves more than 15 feet from the printer.
Initial setup
Update everything
Make sure your Jolt mobile app is updated to the latest version.
Ensure your device's operating system and printer firmware are up to date.
Use a 2.4GHz Network
Avoid 5GHz Wi-Fi networks, which can cause connectivity issues.
Use only private, password-protected Wi-Fi networks.
Bluetooth setup
On your mobile device, click settings.
Navigate to the Bluetooth menu.
Ensure the printer's serial number (50J or 50N) appears and shows as connected.
If the printer is not connected, tap forget device and search again, then reconnect the device.
Jolt mobile app setup
Open the Jolt mobile app and log in with your credentials.
Navigate to settings > printers and accept any pairing requests.
Search for the printer. If no printers are found, tap the refresh icon in the top right corner then tap search again.
Select the Zebra printer (50J or 50N).
Enter the password (if prompted) and select connect.
If using Wi-Fi, you can skip this part if already connected.
For Bluetooth, close the pop-up if it's not needed.
Once connected to Wi-Fi, select continue.
Select test print to confirm the connection is working.
Name the printer (e.g., Kitchen Printer, Office Printer) to easily identify this device.
Choose a label size and select done to save changes.
Wireless connections (for Apple & Android devices)
Ensure the Jolt mobile app is updated to the latest version.
Your printer and device should be connected to the same private or password-protected Wi-Fi network (2.4GHz network is recommended for stability).
Make sure the printer is set up properly.
Turn on your Zebra printer and make sure it’s in wireless mode (hold the feed button for ~10 seconds until the data transfer light begins flashing green).
Open the Jolt mobile app and navigate to the the printer setup section. Follow the instructions to connect your printer.
Enter the network details (if prompted) to connect your printer to Wi-Fi.
Print a test page from the app to ensure the connection is working.
Cable connections (for Android devices)
Ensure the Jolt mobile app and your Android device's operating system (OS) are up-to-date.
Connect the Zebra printer to your Android device using a USB OTG (On-The-Go) cable.
Open the Jolt mobile app and navigate to the printer setup section.
Select the connected printer, then print a test page to confirm that the connection is successful.