How to install & login to the SmartSense mobile app

Learn how to install and set up the SmartSense mobile app on your mobile device. The mobile app is available in the App Store and Google Play. 

1. Before you install the SmartSense mobile app, ensure you are using a compatible device. Information on recommended devices can be found on the Software Compatibility Matrix. Once you’ve confirmed your device version, you are ready to proceed.
   
   If you are using iOS, search for the SmartSense mobile app in the App Store. 
   
   If you are using Android, search for the SmartSense mobile app in Google Play.
    

2. Select the Install button to install the app on your device.
    

   Note: If your organization uses mobile device management (MDM), you should contact your MDM administrator to discuss installation and updates.

    

3. Locate the mobile app and tap to open.
   
   
    
4. When you first open the app, you will be presented with several modal windows asking for permission to access your location, camera, photo gallery, etc. Please allow permissions based on your company policies. Once permissions have been updated, you can log in.
   
   If your company requires SSO, you will need to select the Log in with SSO button and follow the prompts on your screen. Otherwise, select Log In.
   
   
    
5. If your organization has more than one location, you will need to select the location/site in the mobile app. If you do not see the site you are looking for, you can select the search icon at the bottom of the screen and use your keyboard to search for the site.
   
   
   
   You should now be logged in to the SmartSense mobile app home screen.