Use the pH probe to capture the pH measurement in the mobile app

SmartSense has partnered with a third-party vendor, Hanna Instruments, to provide pH probe support in the mobile app on version 1.44.0 or later. You can:

1. Use a Bluetooth pH probe from Hanna Instruments to capture the rice pH to maintain sushi quality in the SmartSense mobile app.
2. Capture pH value manually in the SmartSense mobile app by entering the value from the digital display for Food Items.

On the mobile app, pH scale readings can be captured under the food safety tile for the following food types:

• Cold Holding
• Cooking
• Hot Holding
• Preparing
• Receiving
• Serving
• Storing
• Time-Based Holding

Note: Any pH scale Food Item will be filtered out from the mobile app for version 1.43.0 or older. Other pH probes will not be supported.

pH Probes behave a little differently than SmartSense temperature probes. When connected to the mobile app, Temperature Probes continuously take temperatures and populate the measurements. pH Probes do not follow this behavior. Instead, you must select take pH reading to capture results and populate the measurements in the mobile app. 

You can also learn how to set up a pH measurement for a food step in the web app.
 

Table of Contents

1. How to capture the pH value using the probe
2. How to manually capture the pH value
3. Troubleshooting the pH probe 

How to capture the pH value using the probe

Before you begin, confirm that a Food Item with a pH value exists. This must be created in the flow of food section in the web app. 

1. Log in to SmartSense mobile app.
2. Tap on the menu in the right corner and select preferences.
   
   
3. Toggle the temperature-taking option to probe.
4. Tap the back button in the left corner to go back to the Home Screen.
5. Select the food safety tile.
   
   
6. Choose a Food Item with a pH Value.
   
   
    
7. Insert the pH Probe into the food before capturing the pH reading.
8. Select take pH reading button.
9. Wait a few seconds for the probe to connect.
   
   
    
10. Once the reading is available, tap the orange submit button to capture the data. Alternatively, you can tap the refresh icon to take another reading.
     

How to manually capture the pH value

Before you begin, confirm that a Food Item with a pH value exists. This must be created in the flow of food section in the web app.

1. Log in to SmartSense mobile app.
2. Tap on the menu in the right corner and select preferences.
   
   
3. Toggle the temperature-taking option to manual.
4. Tap the back button in the left corner to go back to the Home Screen.
5. Select the food safety tile.
   
   
6. Choose a Food Item with a pH Value.
   
   
    
7. Enter a numeric value from 0 to 14 then tap the submit button.
   
   
    

Troubleshooting the pH probe

The SmartSense Support Team is available Monday through Friday and can be reached by submitting a request through this link if you have any questions regarding the pH measurement in the SmartSense web app.
 

For hardware-related issues (pH Probe), please click on this link to work with a hardware specialist.