How to manage departments/locations in the SmartSense web app

Navigate to the admin tab and select organization management.
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This will take you to the hierarchy tab. The Hierarchy tab is where you can view and manage all locations/departments within your SmartSense account. To locate a location/department, enter a keyword in the search bar or expand the group level to navigate through the different levels until you locate the desired selection.
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If you wish to make changes to a location/department, select the ellipsis (three dots) to the far right. This will display a menu with several options to choose from:
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​Edit Organization/Location/Department – manage the template and name of the organization, the relationship with the parent location, roles & contacts, and additional attributes
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​+ New Asset – create a new asset for the selected location/department
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​View Asset Alarms – if there are active alarms, you can inspect and manage the alarm details on this page
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​View Gateway Alarms – if there are active alarms, you can inspect and manage the alarm details on this page
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​Delete Organization/Location/Department - permanently remove one of the hierarchy groups/

Alternatively, if you wish to create a new hierarchy, select + add new in the right corner of the Hierarchy screen and choose an option from the dropdown. Complete the required fields then select save to apply changes.
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