If the tablet in your JPS is disconnected from the internet the Jolt app will show a message at the top that says no internet. Follow the steps below to fix this issue:
Navigate to the JPS quick settings, which can vary depending on your JPS model, and will display options like WiFi, Bluetooth, and power settings. The two most common ways to access this menu:
Swipe down twice from the top-center of the screen.
Swipe down twice from the top-right corner of the screen.
Find and long press the WiFi option (this may also be labeled as WLAN).
Locate an available WiFi network and tap the network name to connect (you may be asked to enter a password). If you do not know how to connect to the WiFi network, contact your IT department.
Go to the Jolt mobile app once WiFi connection has been established.
Log in with your credentials then navigate to settings > about.
On the next screen, tap last successful sync. This syncing process may take a few minutes, depending on pending updates and the speed of your WiFi. If you see any errors, you may to reset the Jolt mobile app.
If you are still having problems, please reach out to the support team.