Mobile App: What is Timed Holding?

Timed Holding Overview

From the SmartSense mobile app (formerly NEXT)  home screen, tap on the FOOD SAFETY tile to open the FOOD SAFETY STEPS. Select TIMED HOLDING to get started. On the next screen, select the blue NEW TASK button.

On the next screen, scroll or enter text in the search box to find an item on the list then click SELECT at the bottom of the screen. Take the temperature of the item then tap SAVE to record the temperature. Record the BATCH #, QUANTITY, and enter your name in the COMPLETED BY field. Tap START TIMER to begin the timed holding.

Note: Temperature/Batch #/Quantity are only present in the mobile app when configured. Some or all fields may not be present depending on the configuration of your Timed Holding task.

INTERNAL STEPS

The timer will display a countdown to notify you of the time the next action is due. The card will display an EXPIRING status and a notification will be sent to the device(s) 15 minutes prior to the "Due at" time. The task is not completed until action is taken.

Below is an example of the notification popup you will receive when the timer is about to expire. You can also view previous steps in the STEP HISTORY section.

A Timed Holding will go into an OVERDUE status if the task is not actioned by the “Due at” time. You may need to repeat the internal steps above one or more times depending on the configuration of the task.

REMOVAL STEP

Fill out the fields presented in the removal step, then click the COMPLETE button to finish the Timed Holding task.

N/A (NOT AVAILABLE)

The N/A button is only displayed when Temperature Taking is required. Clicking the N/A button disables the temperature requirement on an Internal or Removal step. The Timed Holding task will be completed when the N/A button is applied during an Internal step.