Table of Contents

1. 1. Components for Install

   2. Temperature Monitoring Overview

   3. BZ Gateway Installation

   4. BZ Gateway LED Reference Guide

   5. NIST Probe Installation

   6. Glycol Probe Installation

   7. Cryo Freezer Installation

   8. Z Sensor Installation

   9. Ambient Location Z Sensor Installation

   10. Pairing a Z Screen with a Z Sensor

   11. B2 Sensor Installation

   12. Installation Wrap-Up
       
       

Components for Install

Temperature Monitoring Overview

BZ Gateway Installation

1. Remove the BZ Gateway from its packaging.
   
   
2. Plug the power adapter into the BZ Gateway.
   
   
3. Plug the BZ Gateway into a designated outlet to charge.
   
   

   Your BZ Gateway may need to charge for 30 minutes before moving on to step 4.

    

4. Use the signal finder mode on the BZ Gateway to determine an install location with the best cellular signal strength. To enter signal finder mode, hold the power button for more than 2 seconds but less than 5 seconds. A white LED will flash repeatedly to indicate you are in signal finder mode.
   
   
5. To achieve the best connectivity, move the BZ Gateway around the install location until the white LED begins to quickly blink (a blinking red LED indicates a poor cellular signal). Maximum signal strength is represented with a white LED flash every 200ms (the faster the white LED blinks indicates a stronger cellular signal).
   
   
6. Once a good location has been found, quickly press and release the power button to exit signal finder mode.
   
   
7. Attach the provided Velcro strips to all four corners on the back of the BZ Gateway.
   
   
   • If installing on metal, concrete walls, or any porous surface that could retain moisture, install the BZ Gateway using the bracket and mounting screws (SKU: TM-GW-VZ-VZW-C, available upon request).
   • Instructions for the BZ Gateway mounting bracket are available below.
     
     
8. Install the BZ Gateway onto a clean wall surface, six feet off the ground, pressing the device firmly against the wall to ensure the velcro fully adheres.
   
   
9. Once the BZ Gateway is installed, use wire mounts and zip ties to neatly manage the wiring and prevent snagging or damage to the BZ Gateway.
   
   
10. Reference the included LED status guide below to confirm the BZ Gateway is communicating.
    
    

Once you are done installing the BZ Gateway, you will need to install the BZ Mounting Bracket. Please follow the steps below:

1. Remove the BZ Gateway and mounting bracket from their respective packaging.
   
   

2. Insert the included thumbscrews into the back of the BZ Gateway.
   
   
   

3. Using the mounting bracket as a guide, mark and drill two holes in the wall.

   • Be mindful of the surface you are drilling into and what might be behind it.

   • These steps should be completed only after confirming power availability, cellular signal, and device reporting health for all associated sensors.
     
     
     
     

4. Using a hammer, tap drywall anchors into the holes until flush with the wall.
   
   

5. Install the mounting bracket to the wall using the included screws.
   
   
   
   

6. Attach the BZ Gateway to the bracket by inserting it from the top and sliding it down to seat the BZ Gateway into the indent on the bracket.
   
   
   
   
7. The mounting bracket may also be installed to a rack or shelf using zip ties.
   
   
   
   

BZ Gateway LED Reference Guide

NIST Probe Installation

1. To install or replace a NIST or Humidity probe, unscrew the protective cap or existing probe in a counterclockwise direction and discard it.
   
   
   
   
2. To connect a new NIST probe, line up the arrow on the NIST probe with the arrow on the same port from which you just removed the old probe. There are five pins on the Z Sensor and five holes on the NIST probe that correspond.
   
   
   
   
3. Gently screw the NIST probe into the same port in a clockwise direction. Do not use excessive force, as this can damage the pins.
   
   

Note: NIST probes should be installed on Port 1 unless the Port 1 pins have been bent, at which point the NIST probe can be installed on Port 2.

Glycol Probe Installation

1. To connect a Glycol probe, first unscrew the port cover or the existing sensor, counterclockwise, from Port 1 on the Z Sensor.
   
   
   
   

2. Line up the arrow on Port 1 with the arrow on the Glycol probe's connector. There are five pins on the Z Sensor and five holes in the Glycol probe's connector that correspond.
   
   
   
   
3. Carefully screw in the Glycol probe in a clockwise direction. Do not use excessive force, as this can damage the pins.
   
   
   
   
4. Place the Z Sensor inside of your fridge or freezer, near the rear of the unit. Carefully lay the Glycol probe on the shelf of the cooler or freezer. 
   
   In the image below, the Z Sensor has been installed on a wire rack.
   
   
   
   

Cryo Freezer Installation

1. To connect an expanded range probe, first unscrew the port cover or existing sensor, counterclockwise from Port 1 on the Z Sensor.
   
   

2. Line up the arrow on Port 1 with the arrow on the expanded range probe's connector. There are five pins on the Z Sensor and five holes in the expanded range probe's connector that correspond.
   
   

3. Carefully screw in the expanded range probe in a clockwise direction. Do not use excessive force, as this can damage the pins.
   
   

4. Install the expanded range probe into the cryo freezer.
   
   

5. The Z Sensor should be attached to the side of the unit using velcro or double-sided tape.
   
   
   
   

6. Some cryo freezers will have a port on the back or side of the unit that you can thread the sensor through. In the image below you can see an example of this installation. 
   
   
   
   

   Note: The port may be frozen over, and may require the unit to be thawed to be able to insert the sensor (Do not attempt to drill out the iced over port).

    

7. If your unit does not have a port, or if the port is frozen over and cannot be thawed, run the expanded range probe's wire through the unit's door and place the probe end inside the freezer, securing it with a zip tie if necessary.
   
   
   
   

Z Sensor Installation

1. Press and release the power button on the Z Sensor.
   
   
   
   

2. Press and release the power button on the wireless Z Screen.
   
   
   
   
3. Your Z Sensor and Z Screen should have come from the factory pre-paired. You will know they are paired if the Z Screen is displaying a temperature. If they are not paired or become un-paired, please scroll down to the section Pairing a Z Screen with a Z Sensor.
   
   
4. Z Sensors should be installed in the middle rack, as centrally as possible in all equipment. If not, they should be placed as far away from the door/fridge vents as possible.
   
   
   
   

   Note: please install Z Sensors one at a time.

    

5. Mount the Z Screen on the exterior door. If needed, use double-sided tape along with magnets.
   
   
   
   

6. QR stickers are available for units if needed.
   
   The best method of installation depends on the shelf material. For metal racks, use mounting brackets and/or zip ties. For glass, plastic, or metal shelves use velcro strips or double-sided tape. Velcro and tape may not be provided.
   
   
   
   

7. If the glycol buffer probe is attached, zip-tie the probe alongside the sensor on the underside of the center shelf, or out of the way of product as necessary.
   
   

   Note: SmartSense does not recommend the use of ANY screws or drills while installing sensors and gateways.

    

Ambient Location Z Sensor Installation

1. If your Z Sensor is not powered on, do so by briefly pressing and releasing the power button on the Z Sensor and the Z Screen.
   
   
   
   
2. Mount the Z Screen on top of the Z Sensor. It will snap to the Z Screen via embedded magnets. Attach the Z Sensor to a magnetic surface at eye level, centrally located in the facility, away from any heating or cooling vents.
   
   
   
   
3. If the Z Sensor is not able to be placed on a magnetic surface, please use double-sided velcro strips to attach the sensor to a wall centrally located in the facility, away from any heating or cooling vents.
   
   
   

Pairing a Z Screen with a Z Sensor

1. Your Z Sensor should have arrived from the factory pre-paired. Quickly hit the power button on the wireless Z Screen to search for its paired Z Sensor. If this doesn't work or if the Z Sensor and Z Screen become un-paired, follow steps 2-6.
   
   

2. Press and hold the power button on the Z Screen until you hear two separate sets of beeps, then let go. You may need to hold the Z Screen to your ear to hear the beeps. If you still can't hear them, try holding the button for about 6 seconds and let go.
   
   
   
   

3. The Z Screen display should show a message indicating that it has entered "Pairing Mode."
   
   
   
   
4. Take the Z Sensor and quickly press and release the power button. The lights will go on and then off. The green light will start flashing, indicating that the sensor is searching for a connection.
   
   
   
   
5. You'll Know the Z Screen and Z Sensor are paired when the Z Screen displays the temperature. Confirm the Z Screen is paired with the correct Z Sensor by matching the 20-digit number located on the Z Screen and the barcode sticker on the side of the Z Sensor.
   
   
   
   
6. You can switch from a Fahrenheit display to Celsius by holding the Z Screen button for 3 seconds, or until you hear a beep, and let go.
   
   

B2 Sensor Installation

Your SmartSense B2 Sensor arrives powered off.

1. To turn your B2 Sensor on, hold the button for approximately 3 seconds until the green LED begins to blink and immediately release it.
   
   
2. The green LED will remain on for 5 seconds to indicate that it is powered on and broadcasting.
   
   
3. Under normal operation, these are the only times the LED will illuminate.
   
   
4. Once your B2 Sensor is powered on, it cannot be turned off.
   
   
5. Should you need to reboot your B2 Sensor, press and hold the button for at least 15 seconds, until the red LED comes on and immediately release it.
   
   
6. This indicates that the B2 Sensor has been rebooted.

Install your B2 Sensor in a new location.

1. Select a location that is the warmest location in your cooler, often near the top and close to the door.
   
   
2. Use the included zip tie to mount the B2 Sensor. The zip tie should be threaded through the mounting loop at the top of the sensor and attached securely to a mounting point so that the sensor is hanging vertically and facing toward the door of your case.
   
   
3. If a suitable mounting point does not exist, use the zip tie anchor by removing the cover of the double stick tape and adhering the anchor in your preferred location. Attach your B2 Sensor to the anchor.
   
   
4. After installing your B2 Sensor, check your dashboard to confirm that it is reporting temperatures. You may have to wait 30 minutes after everything is installed and powered on for the first reporting interval.
   
   

   Note: Your B2 Sensor is capable of running in diagnostics modes. These modes are initiated by holding the button for specific times. Should your B2 Sensor blink unexpectedly (under normal operation the LED will not be illuminated or blink), it may be in diagnostic mode. These modes will time out and your sensor will resume normal operation.

Install your B2 Sensor near an existing sensor.

1. It may be beneficial to install your B2 Sensor next to an existing sensor so that the data may be compared.
   
   
2. Locate your existing sensor and mount the B2 Sensor as near as possible to the existing sensor.
   
   

Installation Wrap-Up

Before completing your installation, ensure you:

1. Record all device names/locations with their respective sensor serial numbers on the installation sheet (download here).
   
   
2. Verify devices are properly connected.
   
   
3. Verify devices are registering by going into the dashboard to make sure temperatures are reporting.