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How do I manage general settings in the SmartSense web app?

  1. General settings is a tab that is only accessible to Super Administrator users. Log in to the SmartSense web app and navigate to admin > application settings.
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  2. Under General Settings, you will see the name of the web app feature, the setting name, and the description. The toggle button allows you to enable/disable the setting.
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    General Settings.png

  3. Dashboard > display on hold high severity Incidents enables on hold high severity incidents allows them to appear on the dashboard, providing additional visibility for incidents with an "on hold" status.
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    By default, this setting is disabled and will not display on the Dashboard unless the toggle button is set to "enabled."
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  4. Incidents > require corrective actions on incidents requires users to add at least one corrective action before closing an open incident.
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    When the setting is enabled, it will be applied to all open incidents. The setting does not apply to alarms with the “automatically close incidents after resolving” setting enabled.
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    By default, this setting is disabled and users will be able to close an incident without requiring a corrective action unless the toggle button is set to "enabled."
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  5. Incidents > require incident review for daily checklist requires users to review open incidents before addressing the Daily (AM/PM) Checklists. When the setting is enabled, validations will be performed to determine if the Daily Checklist can be accessed and completed or if additional steps need to be executed.
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    Validations check for open incidents within a location, open incidents with all alarms resolved, and open incidents with an added corrective action. If any of these conditions exist, the user must address the incident(s) before completing the checklist.
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    ​Note: This setting only applies to accounts that use the Daily Checklist feature and will require the Require Correct Action on Incidents to be enabled.”
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By default, this setting is disabled and allows completion of a Daily Checklist without addressing any open incidents unless the toggle button is set to "enabled."

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