Quick Answer: To replace a printhead on your Jolt Printer (ZD410 or ZD411), power off and unplug the unit, open the printer lid, remove the retention clip and data cables, insert the new printhead, reconnect the cables, and close the lid. Contact the Jolt support team if you need further assistance.
Before you begin
Please ensure that you have the correct printhead model for your Jolt printer. The model number is found on the front of the printer lid.
There are two models:
ZD410
ZD411
Tools you will need
A replacement printhead for your specific printer model.
A flathead screwdriver may be needed to gain leverage when removing the printhead. Make sure you have one on hand.
Replacing the printhead
Power off your printer by pressing and holding the power button until the lights on the device turn off.
Because you will be replacing a part inside the printer, it is important to also unplug the JPS unit from the power outlet.
Open the printer lid by pulling the yellow tabs on either side of the lid toward you and swinging the printer open.
The printhead is located on the bottom of the lid.
The printhead is held in on the right side by a retention clip. Move the clip out of the way and remove the printhead from the printhead recess.
If you need to use the flathead screwdriver to gain leverage, make sure you do so gently.
Next, remove data wires from printhead by taking out the black wire from the top of the printhead. There may be some friction when removing this wire — that's normal.
After pulling the black cable from the top of the device, gently remove the orange data cables on the left and right of the printhead.
Now you can install the new printhead. You will notice the new printhead has small metal pins. Be careful not to bend these pins when handling the printhead.
Plug the data cables into the printhead with the flat side facing down toward the labels (parallel with the floor), then plug the black wire back in on the top of the printhead.
After reconnecting the data cables, place the printhead back into the printhead recess and make sure the retention clip snaps into the proper position.
If you have any questions or need further assistance, please reach out to the Jolt support team.









