Overview

The Jolt App helps employees complete tasks, view schedules, and track work efficiently. This guide walks you through setting up the app on your personal or shared work device so you can get started quickly.

Download & Install

Open the App Store (iPhone) or Google Play Store (Android).
Search for "Jolt", look for the green and blue lightning bolt, and download it.
Open the app after installation.

Logging In

On the login screen, you have two options:

Sign In

Use your email and password to log in, then choose between Personal Device Mode (stays logged in) or Shared Device Mode (requires a 4-digit PIN for access).

This method is ideal for single-user devices where the app remains signed in to one user. For shared devices, consider using the Shared Device Mode, which allows multiple users to log in and out conveniently using QR codes or PINs.

Connect to a Location

Personal Device Login is used for single-user devices and does not involve QR codes, while Shared Device Login is designed for shared devices and supports QR code access.

QR code login is the primary method for connecting a device to a location in Shared Device mode. Here's how to connect your device:

If scanning the QR code is not possible, you can use the Manual Entry option to input the location code displayed with the QR code. These codes are case-insensitive for ease of use.

Open the Jolt app and go to Settings → Locations, then tap the + button.

Select "Connect to a Location."

Select "Scan QR Code" — the camera will open.

Scan the location's QR code to connect the device.

If you are unable to scan, tap "Manual Entry" in the bottom-right corner and enter the location code directly.

Troubleshooting QR Code Login

If the QR code has already been used, you can still connect your device by selecting Manual Entry and entering the location code provided by your store. Ensure the device camera is functioning properly for scanning, or use the manual method as a fallback.

Best Practices for Login Methods

For personal use, opt for the Personal Device mode and log in with your email and password to ensure automatic sign-ins.
In shared environments, leverage QR codes for convenient switching between accounts or multiple user access. Always log out properly in Shared Device Mode to maintain security and privacy.

If QR code login issues arise, use the Manual Entry option or check the device camera functionality. For shared devices, ensure proper logout to maintain security.

Basic Navigation

To navigate the Jolt App, tap the three-line menu icon in the top left corner. This opens the main menu, where you can access different sections based on your role and account setup.

Some key sections to be aware of:

Home – View currently assigned tasks and work orders.

Schedule – View upcoming shifts and request time off if enabled.

Lists – Access and complete assigned checklists.

Logbook – Leave and review notes for managers and teammates.

Settings – Manage app preferences and device configurations.

Signing Out & Switching Device Modes

Personal Mode

To sign out, tap your initials or profile picture in the top-right corner.
Select Sign Out to log out of your session.
You’ll be returned to the login screen where you can choose between Sign In and Connect to a Location.

Shared Device Mode

If using a shared device, always log yourself out by tapping log out in the top right corner. Your log-in will also time out automatically after inactivity based on the timer in the top right corner.

Navigating the Jolt App

Navigation Overview

Home/Time Clock
- Home: View your total points, tasks to complete, and login to access assigned information.
- Time Clock: Clock in/out and complete any created announcements.
- For more details, refer to the article Jolt App Home Page | Time Clock and Points.
Lists
- Complete your lists that display on a repetition set or manually create list templates.
- For more details, refer to the articles Complete Lists on the iPad and Create a List Instances on the Jolt App.
Library
- Search for uploaded files.
- For more details, refer to the article Information Library | iPad.
Logbook
- Create notes for managers and make comments on existing threads.
- For more details, refer to the article Logbook | Jolt App.
Labels
- Print existing labels to your Zebra Printer or create one-time labels.
- For more details, refer to the article Printing Labels from the iPad.
Sensors
- Track temperatures for coolers, refrigerators, freezers, reach-ins, or any appliances needing temperature monitoring for quality and food safety.
- For more details, refer to the article Configure Bluetooth Sensor Hub from Device.
Reports
- Access saved filters created on the Jolt Web Portal.
- For more details, refer to the articles Completion Reports | Lists and List Reports | Jolt App.
Tools
- Includes Weather, Calculator, and Thermometer sections. Device Admins can also print QR Codes.
- For more details, refer to the article Manages Profiles | Jolt App.
Settings
- Configure printers and manage settings. Device Admins can also change alert sounds.
- For more details, refer to the article Advanced Jolt App Settings.
Jolt Logo
- Pressing this gray Jolt logo forces the tablet to sync. The sync status will be displayed at the top middle of the app as "Synced at" or "Syncing Down."
- For troubleshooting sync issues, refer to the article Sync Issues | Server Error.