Log in to the SmartSense web app and navigate to the incidents tab.
Select an incident you want to export. You should now be on the incident details page. Click view incident details to continue.
In the history section, use the all events filter to choose which events you want to include. Your exported file will reflect the filters currently applied.
Click the download button next to the all events filter to start the export.
Select one of the following options:
Export as PDF to create a formatted incident record for sharing, audits, or inspections.
Export as CSV/Excel to review, filter, or analyze the incident data in a spreadsheet.
The export should take a few seconds to complete, and the file will automatically download through your browser when ready.
A confirmation message will appear when the download is successful.
You will see an error message if the file cannot be generated. Select retry to try the export again.
Note: SmartSense generates exports when you request them and does not store previously generated files. To get another copy, return to the incident and download a new export.