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SmartSense Support

Helpful product guides, videos, and downloads to assist with the installation and troubleshooting of your dashboard.

SmartSense: Reports Management

This guide will familiarize you with the standard reports available within the SmartSense solution. A report is an output of collected data as related to various activities within your SmartSense solution. Reports can help you recognize patterns in readings and track how asset temperatures vary over days, weeks, or months.

Here is some common terminology associated with reports management:

  • Asset: The area or equipment the sensor(s) are monitoring (ex. Freezer, Cooler, Compartment, Ambient Room, etc.)
  • Device: Refers to a sensor (B Sensor, Z Sensor, B Repeater, etc.) or gateway
  • Gateway: A device that transmits temperature data from the sensor to the SmartSense dashboard
  • Sensor: A device that takes asset temperature readings and passes them through the gateway
  • Reading: A temperature point taken from a sensor
  • Report Period: A reporting parameter to collect data between a start and end date

Managing Reports

  1. Navigate to app.smartsense.co and login using your credentials
  2. Select the Reports tab


  3. The following is a list of all reports currently available:
    • Account Summary: Displays a line graph for each sensor including minimum, maximum, and average for the selected period
    • Alarm History: Contains a list of all devices and sensors in the account and any alerts that have occurred within the report period
    • Audit Log: The audit log includes information on all actions performed by users
    • Compliance Log: Displays A.M. and P.M. readings, daily high/low temperature, daily average temperature, and incidents associated with each sensor
    • Daily Summary: Displays readings at the selected time and the daily high/low/average for the selected date period
    • Device: Displays a line graph along with each reading for all sensors connected to the selected device over the report period
    • Incident: Displays all alarm events that were triggered within the report's date range for all applicable devices and sensors
  4. To run a report, select the desired report


  5. Complete the fields on the page and select Generate to run your report


  6. Use the button in the upper right corner to view all Completed Reports
  7. This will direct you to All Reports where you may view a list of all reports previously run


  8. Use the Filters button in the upper left corner of the history page to locate specific reports

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