# SmartSense Help Center

> Welcome to the help center!

## Getting Started

- [Getting started with SmartSense](https://help.smartsense.co/en/articles/14892892-getting-started-with-smartsense.md): If this is your first time launching the SmartSense web app or you're looking for a refresher, you've reached the right spot! Below is a comprehensive list of articles that will guide you as you na...
- [Getting started in the Jolt web app](https://help.smartsense.co/en/articles/9998709-getting-started-in-the-jolt-web-app.md): Lesson one in the Getting Started Guide for new admins looking to learn all they need to know about being a Jolt champion. In this lesson we tour the web portal, add people and their roles, and add...
- [Getting started with Jolt lists](https://help.smartsense.co/en/articles/9999196-getting-started-with-jolt-lists.md): Lesson 2 in the Getting Started Guide for new admins looking to learn all they need to know about being a Jolt champion. In this lesson we create our first checklists, assign them to employees, and...
- [Getting started with the Jolt information library](https://help.smartsense.co/en/articles/10029558-getting-started-with-the-jolt-information-library.md): The Jolt information library is a powerful tool that allows you to upload, organize, and manage media and documents, which can be embedded in operational checklists or used as a business-wide infor...
- [Getting started with the Jolt mobile app \(For Employees\)](https://help.smartsense.co/en/articles/10504761-getting-started-with-the-jolt-mobile-app-for-employees.md): Getting started guide for employees new to the Jolt app. Covers logging in, navigating the home screen, completing lists, using time clock, viewing schedules, and accessing the Information Library.
- [How do I delete a group in the SmartSense web app?](https://help.smartsense.co/en/articles/14892884-how-do-i-delete-a-group-in-the-smartsense-web-app.md): If you wish to delete a group from your organization, please make sure you are assigned one of the following roles: Owner, Administrator, Super Administrator.
- [What is live display?](https://help.smartsense.co/en/articles/14892885-what-is-live-display.md): Live Display is an asset management feature that provides a "bird's-eye view" detailing real-time asset information on the SmartSense web app. It can be launched and viewed for extended periods, au...
- [What is a missed report in the SmartSense web app?](https://help.smartsense.co/en/articles/14892888-what-is-a-missed-report-in-the-smartsense-web-app.md): A missed report is an incident that displays when your gateway misses a reporting interval. This typically occurs when there's a short-term cellular communication issue, if gateway is offline, or i...
- [How to manage application settings in the SmartSense web app](https://help.smartsense.co/en/articles/14892890-how-to-manage-application-settings-in-the-smartsense-web-app.md): Learn how to view and manage incident corrective actions. Create/modify a corrective actions list in this area. Only a Super Admin user has the ability to make changes to the list.
- [How to manage scheduled checklist suspension in the SmartSense web app](https://help.smartsense.co/en/articles/14892891-how-to-manage-scheduled-checklist-suspension-in-the-smartsense-web-app.md): Scheduled Checklist Suspension is a feature that you can use for holidays, closures, or scheduled maintenance to control reporting during a designated time period. Please note that only a Super Adm...
- [What is Voyage Trips?](https://help.smartsense.co/en/articles/14892856-what-is-voyage-trips.md): Voyage offers real-time visibility into the condition and location of your assets, helping you avoid theft and loss while improving revenue.
- [How to create a new asset in the SmartSense web app](https://help.smartsense.co/en/articles/14892893-how-to-create-a-new-asset-in-the-smartsense-web-app.md)
- [How to replace a sensor, update a port, or modify a device ID in the SmartSense web app](https://help.smartsense.co/en/articles/14892896-how-to-replace-a-sensor-update-a-port-or-modify-a-device-id-in-the-smartsense-web-app.md): This tutorial shows you how to switch one device ID to another during sensor replacement as well as how to switch ports and modify sensor IDs.
- [How to use maintenance mode](https://help.smartsense.co/en/articles/14892898-how-to-use-maintenance-mode.md)
- [Resetting your password in the SmartSense web app](https://help.smartsense.co/en/articles/14892894-resetting-your-password-in-the-smartsense-web-app.md)
- [How to close high severity incidents](https://help.smartsense.co/en/articles/14892858-how-to-close-high-severity-incidents.md)
- [Filter and print a HACCP report by section](https://help.smartsense.co/en/articles/14892860-filter-and-print-a-haccp-report-by-section.md)
- [What is task guidance \(visual guide\)?](https://help.smartsense.co/en/articles/14892862-what-is-task-guidance-visual-guide.md)
- [How to enable training mode](https://help.smartsense.co/en/articles/14892863-how-to-enable-training-mode.md): Training Mode is a feature that can be activated when training staff \(e.g., when opening a new location\). During this training period, the checklist completion percentage will not be calculated int...
- [What is the daily checklist?](https://help.smartsense.co/en/articles/14892864-what-is-the-daily-checklist.md)
- [What is SmartSense Voyage?](https://help.smartsense.co/en/articles/14892866-what-is-smartsense-voyage.md)
- [What is the Manager Action Center?](https://help.smartsense.co/en/articles/14892868-what-is-the-manager-action-center.md)
- [How to view temperature logs on the SmartSense web app dashboard](https://help.smartsense.co/en/articles/14892870-how-to-view-temperature-logs-on-the-smartsense-web-app-dashboard.md)
- [How to configure SmartClose in the SmartSense web app](https://help.smartsense.co/en/articles/14892861-how-to-configure-smartclose-in-the-smartsense-web-app.md)
- [Where is the asset details page?](https://help.smartsense.co/en/articles/14892871-where-is-the-asset-details-page.md)
- [How to view and download a NIST certificate](https://help.smartsense.co/en/articles/14892899-how-to-view-and-download-a-nist-certificate.md): If you need to view or download a NIST Certificate, follow the process below and make sure you have access to the SmartSense web app.
- [How to view a temperature graph in the SmartSense web app](https://help.smartsense.co/en/articles/14892900-how-to-view-a-temperature-graph-in-the-smartsense-web-app.md): Follow the instructions below to view a temperature graph for assets and sensors. The video also provides step-by-step instructions.
- [What is a checklist in the SmartSense web app?](https://help.smartsense.co/en/articles/14892901-what-is-a-checklist-in-the-smartsense-web-app.md): A digital checklist is a smart and efficient tool that allows you to store your data within your SmartSense account. This tutorial will walk you through the checklist feature.
- [How to manage reports in the SmartSense web app](https://help.smartsense.co/en/articles/14892902-how-to-manage-reports-in-the-smartsense-web-app.md): A report is an output of collected data related to various activities within the SmartSense solution. Reports are helpful tools that allow you to recognize patterns and readings as they pertain to ...
- [How to edit an asset in the SmartSense web app](https://help.smartsense.co/en/articles/14892903-how-to-edit-an-asset-in-the-smartsense-web-app.md): Follow this tutorial to learn the process of editing your asset in the SmartSense platform.
- [How to manage assets in the SmartSense web app](https://help.smartsense.co/en/articles/14892905-how-to-manage-assets-in-the-smartsense-web-app.md): Assets are equipment monitored by a SmartSense sensor, which measures the temperature to ensure the equipment falls within a designated range. Authorized users can manage assets within the SmartSen...
- [How to configure a temperature or humidity alarm](https://help.smartsense.co/en/articles/14892907-how-to-configure-a-temperature-or-humidity-alarm.md)
- [How to create asset tags in the SmartSense web app](https://help.smartsense.co/en/articles/14892872-how-to-create-asset-tags-in-the-smartsense-web-app.md): Asset tags help you organize and filter multiple assets to improve your daily operations. Let's review how to create asset tags.​​
- [How to perform a validation alarm test in the SmartSense web app](https://help.smartsense.co/en/articles/14892873-how-to-perform-a-validation-alarm-test-in-the-smartsense-web-app.md): The SmartSense Validation Test Alarm is used to conduct quarterly validation. The test will trigger an alarm on all assets at a scheduled date and time, sending notifications to selected recipients...
- [How do I manage general settings in the SmartSense web app?](https://help.smartsense.co/en/articles/14892882-how-do-i-manage-general-settings-in-the-smartsense-web-app.md)
- [How to set up a pH measurement for a food item in the SmartSense web app](https://help.smartsense.co/en/articles/14892876-how-to-set-up-a-ph-measurement-for-a-food-item-in-the-smartsense-web-app.md): Within the SmartSense web app, two options are available for setting up a pH scale measurement: temperature-based and time-based. Below are the steps for each of those options. Please note that thi...
- [What is an asset alarm schedule?](https://help.smartsense.co/en/articles/14892878-what-is-an-asset-alarm-schedule.md): An Asset Alarm Schedule allows Super Admins, Admins, or Owners to create a scheduled time frame to suppress alarms. This prevents asset alarms from triggering when not in use, optimizing alarm beha...
- [How to view measurement mode in the SmartSense web app](https://help.smartsense.co/en/articles/14892879-how-to-view-measurement-mode-in-the-smartsense-web-app.md): Measurement Mode allows you to differentiate a Temperature Task completed with a Bluetooth probe or with a manual entry in the HACCP Report.
- [How to use the device ID page in the SmartSense web app](https://help.smartsense.co/en/articles/14892880-how-to-use-the-device-id-page-in-the-smartsense-web-app.md): The Device ID page allows you to view all sensors associated with a Device, whether assigned or unassigned to an asset.
- [What is address verification in the SmartSense web app?](https://help.smartsense.co/en/articles/14892869-what-is-address-verification-in-the-smartsense-web-app.md): Address Verification allows Super Admin and Admin users to select a verified address when creating a new Location or updating an existing Location.​
- [What is a recipient role in the SmartSense web app?](https://help.smartsense.co/en/articles/14892934-what-is-a-recipient-role-in-the-smartsense-web-app.md): Learn about the process to create a Recipient Role and how to manage this feature. Please note, only those with Super Admin or Admin permissions will be able to manage a Recipient Role.
- [How to manage announcements in the SmartSense web app](https://help.smartsense.co/en/articles/14892881-how-to-manage-announcements-in-the-smartsense-web-app.md): The Announcements tab allows users with Super Administrator and Administrator roles to send messages to any employee in their organization's hierarchy. Communications can be configured to send via ...
- [How to retire an asset or location in the SmartSense web app](https://help.smartsense.co/en/articles/14892938-how-to-retire-an-asset-or-location-in-the-smartsense-web-app.md): If you have an asset or location that is no longer active, we recommend retiring those as soon as possible for best practice.
- [SmartSense web app location roles & user management](https://help.smartsense.co/en/articles/14892936-smartsense-web-app-location-roles-user-management.md): Learn about the relationship between Users and Location Roles. Location Roles allow for quick and easy assignment of alarm notifications, ensuring Users are properly notified at the correct time vi...
- [How to manage organization management in the SmartSense web app](https://help.smartsense.co/en/articles/14892939-how-to-manage-organization-management-in-the-smartsense-web-app.md): This tutorial provides a brief overview of how to manage your organization. Only authorized users can access this feature.
- [How to use the food steps report in the SmartSense web app](https://help.smartsense.co/en/articles/14892940-how-to-use-the-food-steps-report-in-the-smartsense-web-app.md): The Food Steps Report report gives you insight into the completion and passing rates of food steps, providing more accurate reporting when manual completion rates are low.
- [Navigating the SmartSense web app home screen](https://help.smartsense.co/en/articles/14892941-navigating-the-smartsense-web-app-home-screen.md): The SmartSense web app home screen will automatically take you to the Dashboard, which provides information such as a summary view of checklists, incidents, and assets \(depending on your organizati...
- [How to assign gateways in the SmartSense web app](https://help.smartsense.co/en/articles/14892942-how-to-assign-gateways-in-the-smartsense-web-app.md): You can assign gateways to any location or department within your account hierarchy. Assigning gateways is helpful so you can create gateway alarms that notify your team in case of power failures, ...
- [How to use the asset health report in the SmartSense web app](https://help.smartsense.co/en/articles/14892943-how-to-use-the-asset-health-report-in-the-smartsense-web-app.md): The Asset Health Report displays scoring and insights for locations, departments, and groups to manage your assets better and easily understand their performance.
- [How to manage incidents in the SmartSense web app](https://help.smartsense.co/en/articles/14892909-how-to-manage-incidents-in-the-smartsense-web-app.md): Learn how to manage incidents in the SmartSense web app. Incidents are occurrences that generate when an alarm is triggered. Once an incident is created, the data appears in SmartSense and authoriz...
- [How to use the asset summary report in the SmartSense web app](https://help.smartsense.co/en/articles/14892947-how-to-use-the-asset-summary-report-in-the-smartsense-web-app.md): The asset summary report provides a quick look at an asset’s performance over either a 2-day or 7-day period. You can review an asset's target range, in-range percentage, and min/max/average.​​
- [How to use the audit summary report in the SmartSense web app](https://help.smartsense.co/en/articles/14892948-how-to-use-the-audit-summary-report-in-the-smartsense-web-app.md): The Audit Summary Report provides a view of administrative changes made within your SmartSense account. Here you can view user activity within a selected group or location over a selected time peri...
- [How to generate SmartSense legacy reports](https://help.smartsense.co/en/articles/14892957-how-to-generate-smartsense-legacy-reports.md): The SmartSense platform allows you to generate reports on a daily, weekly, or monthly basis. You can also generate a one-time report to print or download to your device for review.
- [User management in the SmartSense web app](https://help.smartsense.co/en/articles/14892911-user-management-in-the-smartsense-web-app.md): Use this guide to create and manage user permissions in SmartSense. Only authorized users have access to this feature.​​
- [How to use the checklist completion report in the SmartSense web app](https://help.smartsense.co/en/articles/14892949-how-to-use-the-checklist-completion-report-in-the-smartsense-web-app.md): The Checklist Completion Report allows you to view scheduled checklist completion over time for locations, departments, and groups.
- [How to use the compliance report in the SmartSense web app](https://help.smartsense.co/en/articles/14892950-how-to-use-the-compliance-report-in-the-smartsense-web-app.md): The Compliance Report provides daily AM/PM readings along with High/Low, Average, and Incident indicators for each asset over a selected period of time. This can be shown to an inspector as proof o...
- [How to use the corrective actions summary report in the SmartSense web app](https://help.smartsense.co/en/articles/14892951-how-to-use-the-corrective-actions-summary-report-in-the-smartsense-web-app.md): The Corrective Actions Summary is a HACCP report designed to help you understand corrective actions captured by your team. View a top-level trend line, breakdown of the most frequently captured cor...
- [How to manage gateway alarms in the SmartSense web app](https://help.smartsense.co/en/articles/14892913-how-to-manage-gateway-alarms-in-the-smartsense-web-app.md): Create alarms for gateways if disconnected from permanent power, if battery is low \(for applicable models\), or if they miss a report, resulting in an incident being created in SmartSense. Use these...
- [Using oxygen, carbon dioxide, and differential pressure sensors](https://help.smartsense.co/en/articles/14892914-using-oxygen-carbon-dioxide-and-differential-pressure-sensors.md): SmartSense supports oxygen \(O2\), carbon dioxide \(CO2\), and differential pressure sensors \(along with temperature and humidity sensors\). Refer to the steps below to learn how to assign these sensors...
- [How to export a CSV file for sensor data in the SmartSense web app](https://help.smartsense.co/en/articles/14892915-how-to-export-a-csv-file-for-sensor-data-in-the-smartsense-web-app.md): SmartSense allows authorized users to export a CSV file containing data from sensors assigned to any asset.
- [Logging in to the SmartSense web app](https://help.smartsense.co/en/articles/14892920-logging-in-to-the-smartsense-web-app.md): Learn about best practices for logging into your SmartSense account.
- [How to create an alarm acknowledgement checklist in the SmartSense web app](https://help.smartsense.co/en/articles/14892919-how-to-create-an-alarm-acknowledgement-checklist-in-the-smartsense-web-app.md): An Alarm Acknowledgement Checklist is a type of ad hoc checklist that can be added to a configured alarm linked to an asset and consists of a preset list of tasks \(actions or questions\) that must b...
- [How to assign sensors in the SmartSense web app](https://help.smartsense.co/en/articles/14892933-how-to-assign-sensors-in-the-smartsense-web-app.md): You can assign sensors to any location or department within your account hierarchy. This tutorial will walk you through a few methods.​​
- [How to create corrective actions in the SmartSense web app](https://help.smartsense.co/en/articles/14892922-how-to-create-corrective-actions-in-the-smartsense-web-app.md): Corrective Actions are critical actions that you perform to fix an issue to resolve the root cause of the issue. Use this tutorial to understand how to create corrective actions in your SmartSense ...
- [How to use digital logbook in the SmartSense web app](https://help.smartsense.co/en/articles/14892923-how-to-use-digital-logbook-in-the-smartsense-web-app.md)
- [Creating flow of food in the SmartSense web app](https://help.smartsense.co/en/articles/14892924-creating-flow-of-food-in-the-smartsense-web-app.md): Flow of Food is the course food takes from receiving and storage through preparation, cooking, holding, serving, cooling, and reheating. Use this tutorial to understand how to create flow of food i...
- [How to manage task lists in the SmartSense web app](https://help.smartsense.co/en/articles/14892926-how-to-manage-task-lists-in-the-smartsense-web-app.md): Task Lists are composed of a set of actions that must be completed. Use this tutorial to create task lists in your SmartSense account.
- [Creating checklists in the SmartSense web app](https://help.smartsense.co/en/articles/14892928-creating-checklists-in-the-smartsense-web-app.md): Checklists are a catalog of items managed through a specified process and within a set timeframe. Use this tutorial to understand how to create checklists in your SmartSense account.
- [How to manage departments/locations in the SmartSense web app](https://help.smartsense.co/en/articles/14892929-how-to-manage-departments-locations-in-the-smartsense-web-app.md): Learn how to make global changes within departments and locations in your SmartSense account. Only authorized users will have access to this feature.
- [How to manage templates in the SmartSense web app](https://help.smartsense.co/en/articles/14892930-how-to-manage-templates-in-the-smartsense-web-app.md): Learn how to manage different types of templates to help you keep your hierarchy organized. Only authorized users can access this feature.
- [How to manage asset alarms in the SmartSense web app](https://help.smartsense.co/en/articles/14892931-how-to-manage-asset-alarms-in-the-smartsense-web-app.md)
- [How to use system management in the SmartSense web app](https://help.smartsense.co/en/articles/14892932-how-to-use-system-management-in-the-smartsense-web-app.md)
- [How to manage SmartSense gateways](https://help.smartsense.co/en/articles/14892921-how-to-manage-smartsense-gateways.md)
- [How to use the incident summary report in the SmartSense web app](https://help.smartsense.co/en/articles/14892952-how-to-use-the-incident-summary-report-in-the-smartsense-web-app.md): The Incident Summary Report allows you to view incident data over time for assets within a location or department.
- [How to use the open incidents report in the SmartSense web app](https://help.smartsense.co/en/articles/14892954-how-to-use-the-open-incidents-report-in-the-smartsense-web-app.md): The Open Incidents Report allows you to view actively open incidents for assets within a location or department.
- [How to use the task completion report in the SmartSense web app](https://help.smartsense.co/en/articles/14892956-how-to-use-the-task-completion-report-in-the-smartsense-web-app.md): The Task Completion Report allows you to view scheduled task completion over time for locations, departments, and groups.
- [How to use the asset alarm configuration report in the SmartSense web app](https://help.smartsense.co/en/articles/14892945-how-to-use-the-asset-alarm-configuration-report-in-the-smartsense-web-app.md): The Asset Alarm Configuration Report provides the current alarm configuration status and notification assignments for each asset.
- [How to configure hours of operation in the SmartSense web app](https://help.smartsense.co/en/articles/14892912-how-to-configure-hours-of-operation-in-the-smartsense-web-app.md): Hours of Operation gives you the ability to add and edit hours of operation for locations and departments so users can choose to notify different alarm contacts inside or outside open hours.​
- [How to download SmartSense incident history](https://help.smartsense.co/en/articles/16543790-how-to-download-smartsense-incident-history.md): If you need to download or share an incident's history, you can export the Incident History as a PDF or CSV/Excel file from the SmartSense web app.
- [How to create an announcement in the Jolt web app](https://help.smartsense.co/en/articles/9672043-how-to-create-an-announcement-in-the-jolt-web-app.md): Jolt announcements allow you to communicate important info to employees before they clock in. Announcements can include text, videos, documents, or questions that employees must complete at the sta...
- [How to send a message blast in the Jolt web app](https://help.smartsense.co/en/articles/9654926-how-to-send-a-message-blast-in-the-jolt-web-app.md): Sending a message blast allows you to quickly communicate with your team through text, email, or both. You will need admin permissions \(location website admin, content group admin, or company admin...
- [Jolt time & temperature report](https://help.smartsense.co/en/articles/9683595-jolt-time-temperature-report.md): Learn how to use the Jolt time and temperature report to monitor sensor readings, track compliance, and identify temperature excursions across locations. Insights into your food handling processes ...
- [Setting up time & temperature in the Jolt web app](https://help.smartsense.co/en/articles/10067947-setting-up-time-temperature-in-the-jolt-web-app.md): Learn how to configure time & temperature processes in the Jolt web app, add products, set schedules, and get answers to common questions.
- [How to use the Jolt list flags report](https://help.smartsense.co/en/articles/9683156-how-to-use-the-jolt-list-flags-report.md): Learn how to use the list flags report in Jolt to review flagged list items, track compliance issues, and monitor corrective actions across locations.
- [Deleting logbook entries in the Jolt web app](https://help.smartsense.co/en/articles/9682963-deleting-logbook-entries-in-the-jolt-web-app.md): Learn how to delete logbook entries to remove incorrect, duplicate, or outdated communications from the location logbook. You will need to have admin permissions \(logbook admin, location website ad...
- [Creating graphs for measurement list items in the Jolt web app](https://help.smartsense.co/en/articles/9682969-creating-graphs-for-measurement-list-items-in-the-jolt-web-app.md): Learn how to create graphs for measurement list items in the Jolt web app to visualize temperature, quantity, and other numeric data trends over time. You must have admin permissions \(location webs...
- [Corrective Action | List Report](https://help.smartsense.co/en/articles/9682764-corrective-action-list-report.md): How to use the Corrective Action List Report in Jolt to track triggered corrective actions, view trends, and monitor food safety compliance across locations.
- [Item Completion Report | Lists: How to Monitor List Completion](https://help.smartsense.co/en/articles/9658479-item-completion-report-lists-how-to-monitor-list-completion.md)
- [How to Use the Browse Lists Report in the Jolt Web Portal](https://help.smartsense.co/en/articles/9654995-how-to-use-the-browse-lists-report-in-the-jolt-web-portal.md)
- [View List Reports on the App](https://help.smartsense.co/en/articles/9653663-view-list-reports-on-the-app.md)
- [Lists Item Completion Report](https://help.smartsense.co/en/articles/9671176-lists-item-completion-report.md): How to use the Lists Item Completion Report in Jolt to track individual list item completion rates, identify missed items, and monitor team performance across locations.
- [How to use the Calendar View in List Reports](https://help.smartsense.co/en/articles/9671779-how-to-use-the-calendar-view-in-list-reports.md)
- [How to Use Grid View in the Jolt Web Portal](https://help.smartsense.co/en/articles/9671812-how-to-use-grid-view-in-the-jolt-web-portal.md)
- [How to Use the Lists Completion Report](https://help.smartsense.co/en/articles/9683539-how-to-use-the-lists-completion-report.md): How to use the Lists Completion Report in Jolt to track checklist completion rates by location, list, and date range with filtering and scheduling options.
- [Understanding Open/Closed Items on Completion Reports](https://help.smartsense.co/en/articles/9683541-understanding-open-closed-items-on-completion-reports.md): How to understand the difference between Open and Closed items on Jolt Completion Reports for accurate list and task performance tracking.
- [List Time Report](https://help.smartsense.co/en/articles/10068067-list-time-report.md): Show the average amount of time it takes to complete lists.
- [Jolt probe report & brand probe reports](https://help.smartsense.co/en/articles/10068075-jolt-probe-report-brand-probe-reports.md): Follow trends for all franchisees by following the instructions below.
- [Brand Completion Report](https://help.smartsense.co/en/articles/10068077-brand-completion-report.md): Completion Report is the core report for understanding adoption and best practices across an enterprise.
- [Measurement Graphs](https://help.smartsense.co/en/articles/10068085-measurement-graphs.md): Spot check temperature trends for measurement items over time.
- [Daily temperature log report in Jolt](https://help.smartsense.co/en/articles/10070257-daily-temperature-log-report-in-jolt.md): Learn how to use the daily temperature log report in Jolt to track and review temperature readings across locations for food safety compliance. The report can be used to show an auditor you are in ...
- [How can I reactivate a deleted store location and access its historical data in Jolt Software?](https://help.smartsense.co/en/articles/15304621-how-can-i-reactivate-a-deleted-store-location-and-access-its-historical-data-in-jolt-software.md)
- [Creating and Managing Stations in the Jolt Web Portal](https://help.smartsense.co/en/articles/14327542-creating-and-managing-stations-in-the-jolt-web-portal.md): How to create and manage stations in the Jolt Web Portal for organizing work areas, equipment assignments, and location-based task routing.
- [How to Build a Schedule on the Jolt Web Portal](https://help.smartsense.co/en/articles/9654053-how-to-build-a-schedule-on-the-jolt-web-portal.md): This guide to build and manage your schedule, including setting up roles, creating shifts, and applying templates.
- [Block Time Off Requests](https://help.smartsense.co/en/articles/9683166-block-time-off-requests.md): How to block time off requests in Jolt Scheduling to prevent employees from requesting time off during blackout periods, holidays, or peak business times.
- [Toggling Between Schedule Views in the Jolt Web Portal](https://help.smartsense.co/en/articles/9682994-toggling-between-schedule-views-in-the-jolt-web-portal.md): How to toggle between different schedule views in the Jolt Web Portal including day, week, and month views with filtering and role-based display options.
- [Adjusting Pay Period Settings in the Jolt Web Portal](https://help.smartsense.co/en/articles/9682979-adjusting-pay-period-settings-in-the-jolt-web-portal.md): How to adjust pay period settings in the Jolt Web Portal including pay cycle frequency, start dates, and overtime calculation rules.
- [Assign Role Colors for Scheduling on the Jolt Web Portal](https://help.smartsense.co/en/articles/9682897-assign-role-colors-for-scheduling-on-the-jolt-web-portal.md): How to assign role colors for scheduling on the Jolt Web Portal to visually distinguish shifts by role on the schedule calendar.
- [Create Scheduling Requests on Behalf of Employees](https://help.smartsense.co/en/articles/9682739-create-scheduling-requests-on-behalf-of-employees.md): How to create scheduling requests on behalf of employees in the Jolt Web Portal for shift swaps, time off, and availability changes as an admin.
- [How to Edit Schedule Settings on the Jolt Web Portal](https://help.smartsense.co/en/articles/9655019-how-to-edit-schedule-settings-on-the-jolt-web-portal.md)
- [Scheduling Shifts - Mark as Volume](https://help.smartsense.co/en/articles/9655193-scheduling-shifts-mark-as-volume.md)
- [How to Manage Availability and Time Off on the Jolt Web Portal](https://help.smartsense.co/en/articles/9654122-how-to-manage-availability-and-time-off-on-the-jolt-web-portal.md)
- [Setting Up Labor Forecasting on the Jolt Web Portal](https://help.smartsense.co/en/articles/9654004-setting-up-labor-forecasting-on-the-jolt-web-portal.md)
- [How to Create and Apply Shift Templates in the Jolt Web Portal](https://help.smartsense.co/en/articles/9653993-how-to-create-and-apply-shift-templates-in-the-jolt-web-portal.md)
- [How to Enable and Manage Scheduling Notifications for Employees](https://help.smartsense.co/en/articles/9653943-how-to-enable-and-manage-scheduling-notifications-for-employees.md)
- [Setting a Daily Limit for Time Off Requests on the Jolt Web Portal](https://help.smartsense.co/en/articles/9653672-setting-a-daily-limit-for-time-off-requests-on-the-jolt-web-portal.md)
- [How to View Your Schedule on the Jolt Web Portal](https://help.smartsense.co/en/articles/9653678-how-to-view-your-schedule-on-the-jolt-web-portal.md)
- [Managing Roles in Your Schedule](https://help.smartsense.co/en/articles/9672104-managing-roles-in-your-schedule.md): How to manage roles in your schedule on the Jolt Web Portal including adding, removing, and organizing roles for shift assignment and workforce planning.
- [Printing Schedules from the Jolt Web Portal](https://help.smartsense.co/en/articles/9671520-printing-schedules-from-the-jolt-web-portal.md)
- [Schedule Builder: Display All Shifts Setting](https://help.smartsense.co/en/articles/9681583-schedule-builder-display-all-shifts-setting.md): How to use the Display All Shifts setting in Schedule Builder to show all scheduled shifts on the calendar regardless of filter selections for complete schedule visibility.
- [How to Create a Revenue Model in the Jolt Web Portal](https://help.smartsense.co/en/articles/9671787-how-to-create-a-revenue-model-in-the-jolt-web-portal.md)
- [Schedule Legend and Warnings](https://help.smartsense.co/en/articles/9670981-schedule-legend-and-warnings.md)
- [How to Approve Flagged Punches on the Jolt Web Portal](https://help.smartsense.co/en/articles/9682384-how-to-approve-flagged-punches-on-the-jolt-web-portal.md): How to approve flagged time clock punches on the Jolt Web Portal including reviewing early clock-ins, missed punches, and resolving discrepancies before payroll export.
- [How to Check the Geographical Location of a Time Clock Punch](https://help.smartsense.co/en/articles/9682638-how-to-check-the-geographical-location-of-a-time-clock-punch.md): How to check the geographical location of a time clock punch in Jolt to verify where employees clocked in or out using GPS data on the Web Portal.
- [Time Clock Settings | Jolt Web Portal](https://help.smartsense.co/en/articles/9658511-time-clock-settings-jolt-web-portal.md)
- [What do I need to enable Time Clock in the Jolt app?](https://help.smartsense.co/en/articles/9655222-what-do-i-need-to-enable-time-clock-in-the-jolt-app.md)
- [How to Schedule and Use Breaks in Jolt](https://help.smartsense.co/en/articles/9654200-how-to-schedule-and-use-breaks-in-jolt.md)
- [How to Export Time Clock Data in the Jolt Web Portal](https://help.smartsense.co/en/articles/9671803-how-to-export-time-clock-data-in-the-jolt-web-portal.md)
- [How to View and Export Labor Reports in the Jolt Web Portal](https://help.smartsense.co/en/articles/9671798-how-to-view-and-export-labor-reports-in-the-jolt-web-portal.md)
- [Shift Reminders](https://help.smartsense.co/en/articles/9671556-shift-reminders.md)
- [Jolt temperature sensor graph filters](https://help.smartsense.co/en/articles/9683612-jolt-temperature-sensor-graph-filters.md): Learn how to use temperature sensor graph filters in Jolt to customize sensor data views, date ranges, and compare readings across multiple sensors and locations. This works for both Bluetooth and ...
- [Adding an asset item to a Jolt audit template](https://help.smartsense.co/en/articles/14691359-adding-an-asset-item-to-a-jolt-audit-template.md): Assets represent locations that need to be audited. This feature can be managed by company admins, content group admins, and location website admins.
- [Adding comments to audits on the leave behind report](https://help.smartsense.co/en/articles/14691423-adding-comments-to-audits-on-the-leave-behind-report.md): When performing an audit, you can add comments about the audit on the Leave Behind Report. Save these electronically or downloaded/print. This feature is only available on audit type lists \(only us...
- [Linking site assets to Jolt locations](https://help.smartsense.co/en/articles/14694061-linking-site-assets-to-jolt-locations.md): Jolt Audits & Inspections creates a link between a site asset and a Jolt location. A site asset represents an inspection site linked to a Jolt location, which allows an auditor to create a follow-u...
- [How to manage Jolt tags](https://help.smartsense.co/en/articles/14694079-how-to-manage-jolt-tags.md): Tags enhance task management by allowing you to organize, categorize, and streamline workflows, ensuring critical tasks—like food safety inspections—are easily identified and tracked.
- [How to manage assets and asset templates in the Jolt web app](https://help.smartsense.co/en/articles/14694200-how-to-manage-assets-and-asset-templates-in-the-jolt-web-app.md): Jolt assets can be used for work orders and audits \(e.g., tracking repair costs to help with replacement decisions\). Creating a template allows you to control information you want to track on your ...
- [Creating an audit template in the Jolt web app](https://help.smartsense.co/en/articles/14691479-creating-an-audit-template-in-the-jolt-web-app.md): An audit template is a special kind of list template with features such as follow-up actions and audit outcomes. If you are a company admin, content group admin, or location website admin, you can ...
- [What to do if your store is closing temporarily](https://help.smartsense.co/en/articles/9998148-what-to-do-if-your-store-is-closing-temporarily.md): Giving steps to a user who is closing their store temporarily
- [How can users resolve checklist accessibility issues in Jolt Software?](https://help.smartsense.co/en/articles/11933647-how-can-users-resolve-checklist-accessibility-issues-in-jolt-software.md): Troubleshooting checklist accessibility issues in Jolt including lists not appearing, permission errors, content group assignment problems, and sync-related visibility issues.
- [Manage Schedule Requests and Employee Availability](https://help.smartsense.co/en/articles/14327511-manage-schedule-requests-and-employee-availability.md)
- [Role-Based Admin Access | Jolt Web Portal](https://help.smartsense.co/en/articles/9654549-role-based-admin-access-jolt-web-portal.md)
- [Navigating the Jolt Web Portal Menu](https://help.smartsense.co/en/articles/9682344-navigating-the-jolt-web-portal-menu.md): How to navigate the Jolt Web Portal menu including accessing Lists, Labeling, Scheduling, Time Clock, Sensors, Reporting, Communication, and Settings sections.
- [How to Delete Employees on the Jolt Web Portal](https://help.smartsense.co/en/articles/9658971-how-to-delete-employees-on-the-jolt-web-portal.md)
- [How to Bulk Import People into Jolt](https://help.smartsense.co/en/articles/9658463-how-to-bulk-import-people-into-jolt.md)
- [Location Settings in the Jolt Web Portal](https://help.smartsense.co/en/articles/9655219-location-settings-in-the-jolt-web-portal.md): How to configure location settings in the Jolt Web Portal including time zones, contact information, device access, and list blackout ranges.
- [How to Edit Account Access Levels on the Jolt Web Portal](https://help.smartsense.co/en/articles/9655108-how-to-edit-account-access-levels-on-the-jolt-web-portal.md)
- [Location Mode vs. Content Group Mode](https://help.smartsense.co/en/articles/9654803-location-mode-vs-content-group-mode.md)
- [How to Access Content via Subscriptions](https://help.smartsense.co/en/articles/9654174-how-to-access-content-via-subscriptions.md)
- [How to Add Employees to Multiple Locations on the Jolt Web Portal](https://help.smartsense.co/en/articles/9654137-how-to-add-employees-to-multiple-locations-on-the-jolt-web-portal.md)
- [Managing Company Settings in the Jolt Web Portal](https://help.smartsense.co/en/articles/9654094-managing-company-settings-in-the-jolt-web-portal.md)
- [Switching Between Content Group and Location Modes](https://help.smartsense.co/en/articles/9654067-switching-between-content-group-and-location-modes.md)
- [Setting Up Email Digest Reports](https://help.smartsense.co/en/articles/9653999-setting-up-email-digest-reports.md)
- [How to add a content group in the Jolt web app](https://help.smartsense.co/en/articles/9653640-how-to-add-a-content-group-in-the-jolt-web-app.md): Learn how to add a content group in Jolt to organize and manage locations, lists, and settings at the content group level for multi-location operations.
- [Showing or Hiding Employee Contact Information in the Jolt Web Portal](https://help.smartsense.co/en/articles/9672093-showing-or-hiding-employee-contact-information-in-the-jolt-web-portal.md): How to show or hide employee contact information in the Jolt Web Portal including phone numbers, email addresses, and emergency contacts for privacy management.
- [Sharing Content with Subscriptions in Jolt](https://help.smartsense.co/en/articles/9671149-sharing-content-with-subscriptions-in-jolt.md)
- [Managing Email Subscription Settings in Jolt](https://help.smartsense.co/en/articles/9671043-managing-email-subscription-settings-in-jolt.md)
- [Edit File Permissions](https://help.smartsense.co/en/articles/9670985-edit-file-permissions.md)
- [How to Add a Person to Your Jolt Account](https://help.smartsense.co/en/articles/9649089-how-to-add-a-person-to-your-jolt-account.md)
- [Create and Edit Roles](https://help.smartsense.co/en/articles/9653629-create-and-edit-roles.md)
- [How to Bulk Edit Employee Information](https://help.smartsense.co/en/articles/9682653-how-to-bulk-edit-employee-information.md): How to bulk edit employee information in the Jolt Web Portal including names, PINs, roles, and contact details for multiple employees at once.
- [How to Invite Employees to Your Jolt Account](https://help.smartsense.co/en/articles/9658520-how-to-invite-employees-to-your-jolt-account.md): Step-by-step guide for admins to send bulk or individual invitation emails to employees for creating Jolt accounts, including troubleshooting email delivery issues and managing account access.
- [How to Set Up Unique PINs for Faster Login on Shared Devices](https://help.smartsense.co/en/articles/9683506-how-to-set-up-unique-pins-for-faster-login-on-shared-devices.md): How to set up Unique PINs for faster employee login on shared Jolt devices, including bulk PIN assignment and enforcing PIN uniqueness across locations.
- [Org Chart Setup](https://help.smartsense.co/en/articles/9683074-org-chart-setup.md): How to set up and manage the Org Chart in Jolt to define organizational hierarchy, reporting structures, and role-based access across locations.
- [Reactivating Deleted People/Profiles in the Jolt Web Portal](https://help.smartsense.co/en/articles/9682956-reactivating-deleted-people-profiles-in-the-jolt-web-portal.md): How to reactivate deleted employee profiles in the Jolt Web Portal to restore access, time clock history, and scheduling data for returning staff.
- [How to Change Account Access/Login Email in Jolt](https://help.smartsense.co/en/articles/9653990-how-to-change-account-access-login-email-in-jolt.md)
- [Sub Lists | Reports](https://help.smartsense.co/en/articles/9681579-sub-lists-reports.md): How to use Sub Lists in Jolt reports to view nested checklist data and drill into detailed sub-list completion results within parent list reports.
- [Follow-up action reports for Jolt audits](https://help.smartsense.co/en/articles/15923796-follow-up-action-reports-for-jolt-audits.md): The follow-up action reports are designed to update users on the follow-up actions status of audited locations generated from audits. When an audit question is missed, a follow-up action can be add...
- [Access visual guide \(task guidance\) in the SmartSense mobile app](https://help.smartsense.co/en/articles/14892959-access-visual-guide-task-guidance-in-the-smartsense-mobile-app.md)
- [How to use training mode in the SmartSense mobile app](https://help.smartsense.co/en/articles/14892960-how-to-use-training-mode-in-the-smartsense-mobile-app.md): Training Mode is configured in the web app by a Super Administrator. When this feature is enabled, the checklist completion percentage will not be calculated into your location’s score to ensure th...
- [How to use manager action center in the SmartSense mobile app](https://help.smartsense.co/en/articles/14892961-how-to-use-manager-action-center-in-the-smartsense-mobile-app.md): Manager action center allows a location manager to review corrective actions in the SmartSense mobile app when manager review required is turned on in the web app. Users with Super Administrator, A...
- [Use the pH probe to capture the pH measurement in the mobile app](https://help.smartsense.co/en/articles/14892962-use-the-ph-probe-to-capture-the-ph-measurement-in-the-mobile-app.md): pH Probes behave a little differently than SmartSense temperature probes. When connected to the mobile app, Temperature Probes continuously take temperatures. pH Probes require you to manually sele...
- [How to use announcements in the SmartSense mobile app](https://help.smartsense.co/en/articles/14892964-how-to-use-announcements-in-the-smartsense-mobile-app.md): Announcements are email-style communications from your company with important information about your Location or Department. Announcements are configured by a super admin or admin user on the Web App.
- [How to use timed holding in the SmartSense mobile app](https://help.smartsense.co/en/articles/14892966-how-to-use-timed-holding-in-the-smartsense-mobile-app.md): Timed holding is a food safety feature that enables control over the quality of food based on time, giving you the option to take a temperature in accordance with HACCP/food safety standards.
- [How to use maintenance mode in the SmartSense mobile app](https://help.smartsense.co/en/articles/14892958-how-to-use-maintenance-mode-in-the-smartsense-mobile-app.md): Maintenance Mode allows you to temporarily silence alarms even while on the move to keep operations running smoothly and efficiently. Only users with Super Administrator, Administrator, and Respond...
- [How to install & login to the SmartSense mobile app](https://help.smartsense.co/en/articles/14892973-how-to-install-login-to-the-smartsense-mobile-app.md): Learn how to install and set up the SmartSense mobile app on your mobile device. The mobile app is available in the App Store and Google Play.
- [How to acknowledge an alarm in the SmartSense mobile app](https://help.smartsense.co/en/articles/14892971-how-to-acknowledge-an-alarm-in-the-smartsense-mobile-app.md): If you are a responder, you can acknowledge an alarm through the SmartSense mobile app. The alarm acknowledgment checklist is created by a user with Admin permissions in the web app, and consists o...
- [Navigating the SmartSense mobile app menu](https://help.smartsense.co/en/articles/14892974-navigating-the-smartsense-mobile-app-menu.md): Learn about the SmartSense mobile app menu and how you can customize your settings. These can be modified at any time and take effect immediately.
- [How to use scheduled checklists in the SmartSense mobile app](https://help.smartsense.co/en/articles/14892976-how-to-use-scheduled-checklists-in-the-smartsense-mobile-app.md): Scheduled checklists are a list of items that must be completed within a specified window of time. If the window has not yet occurred or has already passed, the checklist will not be actionable.
- [How to use quick actions in the SmartSense mobile app](https://help.smartsense.co/en/articles/14892977-how-to-use-quick-actions-in-the-smartsense-mobile-app.md): Learn about quick actions, which are always available and have no limit to the number of times a user can complete & submit a task or checklist.
- [How to manage assets & sensors in the SmartSense mobile app](https://help.smartsense.co/en/articles/14892979-how-to-manage-assets-sensors-in-the-smartsense-mobile-app.md): Learn about assets & sensors and how they integrate with the SmartSense mobile app.
- [How to use food safety in the SmartSense mobile app](https://help.smartsense.co/en/articles/14892978-how-to-use-food-safety-in-the-smartsense-mobile-app.md): Food safety is where you will find food item tasks related to food steps \(cooking, cooling, reheating, etc.\). Food items are set up through the web app under the digital logbook tab and cannot be m...
- [How to manage incidents in the SmartSense mobile app](https://help.smartsense.co/en/articles/14892980-how-to-manage-incidents-in-the-smartsense-mobile-app.md): Learn about incidents and how to manage different types of alerts to acknowledge and resolve alarms.
- [How to add and edit sensors and gateways in Install by SmartSense](https://help.smartsense.co/en/articles/14892969-how-to-add-and-edit-sensors-and-gateways-in-install-by-smartsense.md): Install by SmartSense is a mobile application that is available to all SmartSense Admin or SmartSense Super Admin users. The app is designed to simplify the installation and management of your Asse...
- [Work orders on the Jolt mobile app](https://help.smartsense.co/en/articles/10458674-work-orders-on-the-jolt-mobile-app.md): Once you have a work orders template, you can create, edit, and close work orders on a mobile device.
- [Time & temperature visual alert](https://help.smartsense.co/en/articles/15382078-time-temperature-visual-alert.md): The Time & Temperature Visual Alert is a LoRaWan light that notifies kitchen staff when it’s time to take temperatures.
- [Points Report on the Mobile App](https://help.smartsense.co/en/articles/9683524-points-report-on-the-mobile-app.md): How to view and use the Points Report on the Jolt mobile app to track employee performance scores, gamification points, and team rankings.
- [Guide to Setting Availability and Preferred Working Hours in Jolt](https://help.smartsense.co/en/articles/9653657-guide-to-setting-availability-and-preferred-working-hours-in-jolt.md)
- [How to Submit and Manage Shift Drop & Pickup Requests in Jolt](https://help.smartsense.co/en/articles/9653995-how-to-submit-and-manage-shift-drop-pickup-requests-in-jolt.md)
- [Enable or Disable Face Detection in Time Clock | Jolt App](https://help.smartsense.co/en/articles/9682882-enable-or-disable-face-detection-in-time-clock-jolt-app.md): How to enable or disable face detection in Time Clock on the Jolt app for photo verification during employee clock-in and clock-out punches.
- [How to Clock In/Out for an Employee as an Admin](https://help.smartsense.co/en/articles/9682673-how-to-clock-in-out-for-an-employee-as-an-admin.md): How to clock in or out for an employee as an admin in the Jolt app for missed punches, corrections, and manual time entries.
- [How to Request and Approve Shift Trades on the Jolt Platform](https://help.smartsense.co/en/articles/9657934-how-to-request-and-approve-shift-trades-on-the-jolt-platform.md)
- [Request Time Off: A Beginner's Guide](https://help.smartsense.co/en/articles/9655228-request-time-off-a-beginner-s-guide.md)
- [Jolt App Home Page | Time Clock](https://help.smartsense.co/en/articles/9655201-jolt-app-home-page-time-clock.md)
- [How to use the Time Clock feature on the Jolt mobile app](https://help.smartsense.co/en/articles/9654906-how-to-use-the-time-clock-feature-on-the-jolt-mobile-app.md): Time Clock allows you to easily clock in and out, manage your work hours, and view your timecard details. Follow the steps below to use the Time Clock feature effectively. Please make sure the Jolt...
- [Navigating the Schedule on the Jolt Mobile App](https://help.smartsense.co/en/articles/9654057-navigating-the-schedule-on-the-jolt-mobile-app.md)
- [Viewing Weekly Punches and Total Hours](https://help.smartsense.co/en/articles/9675628-viewing-weekly-punches-and-total-hours.md): This guide will help you view regular, overtime, and total hours for a pay period using the Jolt App.
- [Forgot to Clock In/Out](https://help.smartsense.co/en/articles/9671824-forgot-to-clock-in-out.md)
- [How to Clock In and Out Using the Jolt App \(iPad\)](https://help.smartsense.co/en/articles/9671784-how-to-clock-in-and-out-using-the-jolt-app-ipad.md)
- [Managing list schedules in the Jolt mobile app](https://help.smartsense.co/en/articles/13744122-managing-list-schedules-in-the-jolt-mobile-app.md): How to manage list display schedules from the Jolt mobile app, including viewing and editing schedule times and days.
- [How to use the Bluetooth scale integration in lists](https://help.smartsense.co/en/articles/14604252-how-to-use-the-bluetooth-scale-integration-in-lists.md): The AN Bluetooth Scale Integration allows you to record weight measurements from a Bluetooth-connected scale in the Jolt mobile app for accurate and efficient data entry.
- [How to Assign Specific Tasks to Employees in the Jolt App](https://help.smartsense.co/en/articles/9658542-how-to-assign-specific-tasks-to-employees-in-the-jolt-app.md)
- [Using the Logbook Feature](https://help.smartsense.co/en/articles/9654933-using-the-logbook-feature.md)
- [How to Record Temperatures Using the Temperature Probe in the Jolt App](https://help.smartsense.co/en/articles/9654164-how-to-record-temperatures-using-the-temperature-probe-in-the-jolt-app.md)
- [Understanding List Tabs in the Jolt Mobile App](https://help.smartsense.co/en/articles/9654141-understanding-list-tabs-in-the-jolt-mobile-app.md)
- [How to Submit a Checklist in the Jolt App](https://help.smartsense.co/en/articles/9654040-how-to-submit-a-checklist-in-the-jolt-app.md)
- [How to use the corrective action feature in the Jolt mobile app](https://help.smartsense.co/en/articles/9653914-how-to-use-the-corrective-action-feature-in-the-jolt-mobile-app.md): The corrective action feature in the Jolt mobile app helps you manage and resolve issues identified during list checks. Follow the steps below to learn how to use this feature for both yes/no and m...
- [How to pair a temperature probe with the Jolt mobile app](https://help.smartsense.co/en/articles/9654098-how-to-pair-a-temperature-probe-with-the-jolt-mobile-app.md): Learn how to connect a Bluetooth temperature probe to the Jolt mobile app for recording temperatures during list completion. Covers setup, pairing steps, and troubleshooting tips.
- [Enabling Sound Alerts for the Jolt App](https://help.smartsense.co/en/articles/9672075-enabling-sound-alerts-for-the-jolt-app.md): How to enable sound alerts for the Jolt app to notify employees when lists are due, overdue, or require attention on shared and personal devices.
- [Using the Multi-Function Pyrometer in the Jolt App](https://help.smartsense.co/en/articles/9682952-using-the-multi-function-pyrometer-in-the-jolt-app.md): How to use the multi-function pyrometer in the Jolt app for taking infrared and probe temperature readings during list completion and food safety checks.
- [Settings | Jolt App](https://help.smartsense.co/en/articles/9655239-settings-jolt-app.md)
- [How to Add an Employee Profile Photo in the Jolt App](https://help.smartsense.co/en/articles/9654868-how-to-add-an-employee-profile-photo-in-the-jolt-app.md)
- [How to Connect a Device to a Location Using the Jolt Mobile App](https://help.smartsense.co/en/articles/9641540-how-to-connect-a-device-to-a-location-using-the-jolt-mobile-app.md)
- [Location Switching in the Jolt App](https://help.smartsense.co/en/articles/9672072-location-switching-in-the-jolt-app.md): How to switch between locations in the Jolt app on personal and shared devices to access different store data, lists, and schedules.
- [Record Uploads in the Jolt iPad App](https://help.smartsense.co/en/articles/9671023-record-uploads-in-the-jolt-ipad-app.md)
- [Unique Pin Login for Shared Devices on the Jolt Mobile App](https://help.smartsense.co/en/articles/9683527-unique-pin-login-for-shared-devices-on-the-jolt-mobile-app.md): How to set up and use Unique PIN login for faster employee authentication on shared Jolt devices, including PIN assignment and troubleshooting.
- [Single-User vs. Multi-User Device Modes in Jolt](https://help.smartsense.co/en/articles/9683102-single-user-vs-multi-user-device-modes-in-jolt.md): How to configure Single-User vs Multi-User device modes in Jolt, including when to use each mode, setup steps, and switching between configurations.
- [Update the Jolt App](https://help.smartsense.co/en/articles/9682681-update-the-jolt-app.md): How to update the Jolt app on Android, iOS, and Amazon Fire devices to ensure you have the latest features, bug fixes, and printer firmware updates.
- [Changing Device Configuration](https://help.smartsense.co/en/articles/9683483-changing-device-configuration.md): How to change device configuration settings in Jolt including switching between single-user and multi-user modes, updating device names, and managing app settings.
- [How can I resolve visibility and synchronization issues in the Jolt app?](https://help.smartsense.co/en/articles/11933651-how-can-i-resolve-visibility-and-synchronization-issues-in-the-jolt-app.md): How to resolve visibility and synchronization issues in the Jolt app including items not displaying, sync errors, and data not updating across devices.
- [Managing Time & Temperature Processes on the Jolt App](https://help.smartsense.co/en/articles/9683542-managing-time-temperature-processes-on-the-jolt-app.md): How to manage Time and Temperature processes on the Jolt app including starting processes, recording temperatures, handling failures, and completing food safety workflows.
- [Getting started with SmartSense API](https://help.smartsense.co/en/articles/14892984-getting-started-with-smartsense-api.md)
- [SmartSense API authentication/authorization methods](https://help.smartsense.co/en/articles/14892986-smartsense-api-authentication-authorization-methods.md)
- [SmartSense API global types](https://help.smartsense.co/en/articles/14892987-smartsense-api-global-types.md)
- [SmartSense API error handling](https://help.smartsense.co/en/articles/14892988-smartsense-api-error-handling.md)
- [SmartSense data API](https://help.smartsense.co/en/articles/14892989-smartsense-data-api.md)
- [SmartSense report API](https://help.smartsense.co/en/articles/14892990-smartsense-report-api.md)
- [SmartSense SCIM API v2](https://help.smartsense.co/en/articles/14892991-smartsense-scim-api-v2.md)

## Troubleshooting

- [Jolt Bluetooth sensor troubleshooting](https://help.smartsense.co/en/articles/9654104-jolt-bluetooth-sensor-troubleshooting.md): Follow the steps below to troubleshoot your Bluetooth temperature sensors when they are not sending temperature updates to your hub.
- [Troubleshooting the SmartSense mobile app](https://help.smartsense.co/en/articles/14892968-troubleshooting-the-smartsense-mobile-app.md)
- [JPS Troubleshooting - Printer\(s\) Won't Connect](https://help.smartsense.co/en/articles/10303161-jps-troubleshooting-printer-s-won-t-connect.md): Troubleshooting JPS printers that won't connect. Covers physical connections, USB cables, JPS Launcher updates, power cycling, location permissions, and force-quitting the Jolt app.
- [Troubleshooting JPS out of paper error](https://help.smartsense.co/en/articles/10305684-troubleshooting-jps-out-of-paper-error.md): Troubleshooting the JPS Out of Paper error including checking the label roll, recalibrating the sensor, and replacing the label roll if needed.
- [JPS Troubleshooting - Display will not charge](https://help.smartsense.co/en/articles/10374883-jps-troubleshooting-display-will-not-charge.md): Troubleshooting the JPS display not charging. Covers power cable inspection, charging port checks, battery diagnostics, and when to contact Jolt Technical Support for hardware replacement.
- [Troubleshooting ZT111 Printer - How to clear a head open error on a ZT111 Printer](https://help.smartsense.co/en/articles/10516897-troubleshooting-zt111-printer-how-to-clear-a-head-open-error-on-a-zt111-printer.md): How to clear a Head Open error on a ZT111 printer by properly closing the printhead, checking the latch mechanism, and verifying media alignment.
- [ZT111 Printer - Troubleshooting Your Printer](https://help.smartsense.co/en/articles/10516949-zt111-printer-troubleshooting-your-printer.md): Comprehensive troubleshooting guide for the Zebra ZT111 printer covering common errors, print quality issues, connectivity problems, and when to contact support.
- [ZT111 Printer - Troubleshooting clearing ribbon errors](https://help.smartsense.co/en/articles/10517184-zt111-printer-troubleshooting-clearing-ribbon-errors.md): How to clear ribbon errors on a Zebra ZT111 printer including ribbon out alerts, ribbon wrinkle issues, and improper ribbon threading troubleshooting.
- [Scale power issue troubleshooting](https://help.smartsense.co/en/articles/12313958-scale-power-issue-troubleshooting.md): Issue's with power to your Scale device
- [How can I troubleshoot synchronization and visibility issues in Jolt Software?](https://help.smartsense.co/en/articles/15304506-how-can-i-troubleshoot-synchronization-and-visibility-issues-in-jolt-software.md)
- [How do I troubleshoot and replace a faulty sensor under warranty?](https://help.smartsense.co/en/articles/15306850-how-do-i-troubleshoot-and-replace-a-faulty-sensor-under-warranty.md): Learn how to troubleshoot and replace a faulty sensor under the Jolt Protect warranty, including battery checks, light indicators, and the replacement process.
- [Troubleshooting Scheduling Notifications](https://help.smartsense.co/en/articles/9653985-troubleshooting-scheduling-notifications.md)
- [Troubleshooting Bluetooth Temperature Gateways](https://help.smartsense.co/en/articles/9671527-troubleshooting-bluetooth-temperature-gateways.md)
- [LoRa Sensors Troubleshooting Guide](https://help.smartsense.co/en/articles/9648632-lora-sensors-troubleshooting-guide.md): If your LoRaWAN sensors aren't transmitting data, follow these steps to resolve the issue
- [Checklist for troubleshooting LoRa gateway connectivity](https://help.smartsense.co/en/articles/9648771-checklist-for-troubleshooting-lora-gateway-connectivity.md): This troubleshooting checklist provides clear, actionable steps to help with resolving your LoRa gateway connectivity issues.
- [Troubleshooting LoRa gateway connectivity](https://help.smartsense.co/en/articles/9648757-troubleshooting-lora-gateway-connectivity.md): Gateways play a vital role in Jolt, ensuring seamless communication between sensors and Jolt. If you’re having trouble connecting your LoRa gateway to Jolt, follow these steps to resolve the issue.
- [Troubleshooting Sync Issues | Server Errors](https://help.smartsense.co/en/articles/9654065-troubleshooting-sync-issues-server-errors.md): How to resolve sync errors, server errors, and data connection issues in the Jolt app, including step-by-step troubleshooting for Wi-Fi, app updates, and when to contact support.
- [Troubleshooting guide for Jolt lists](https://help.smartsense.co/en/articles/9655189-troubleshooting-guide-for-jolt-lists.md): Use this step-by-step diagnostic guide to resolve lists not appearing on the Jolt mobile app, including sync issues, blackout ranges, display schedules, role-based permissions, and content group se...
- [Multi-Function Pyrometer Troubleshooting Guide](https://help.smartsense.co/en/articles/9654863-multi-function-pyrometer-troubleshooting-guide.md)
- [ThermoWork Probes | Troubleshooting Guide](https://help.smartsense.co/en/articles/9654783-thermowork-probes-troubleshooting-guide.md)
- [Probe Stabilization Settings](https://help.smartsense.co/en/articles/9681567-probe-stabilization-settings.md): How to configure probe stabilization settings in Jolt to control how quickly temperature readings are accepted from Bluetooth probes during list completion.
- [Why can't users see or access specific checklists in Jolt Software?](https://help.smartsense.co/en/articles/15305604-why-can-t-users-see-or-access-specific-checklists-in-jolt-software.md): Troubleshoot checklist visibility and access issues in Jolt Software caused by role-based permissions, including missing or inaccessible checklists.
- [People Tab Troubleshooting: Employees Not Showing](https://help.smartsense.co/en/articles/9682877-people-tab-troubleshooting-employees-not-showing.md): Troubleshooting when employees are not showing in the People tab of the Jolt Web Portal, including filter settings, role assignments, and location mode issues.
- [How to Reset the Jolt App](https://help.smartsense.co/en/articles/9654149-how-to-reset-the-jolt-app.md): How to reset the Jolt app to fix glitches, loading issues, or display problems on iPad, Android, and Fire OS devices, plus what to do if the reset doesn't resolve the issue.
- [Z sensor troubleshooting](https://help.smartsense.co/en/articles/14893141-z-sensor-troubleshooting.md): This guide is designed to help you troubleshoot your Z sensor before escalating to SmartSense Support. ​The LED lights can be used to diagnose any problems that may occur on your Z sensor. Using t...
- [Zebra label printer troubleshooting](https://help.smartsense.co/en/articles/9641578-zebra-label-printer-troubleshooting.md): This guide is designed to help you quickly solve common issues with your Zebra label printer. For best results, print this document and keep it near your printer for easy access.
- [Notification Troubleshooting](https://help.smartsense.co/en/articles/9659055-notification-troubleshooting.md): Step-by-step diagnostic guide for resolving email, text, and push notification delivery issues in Jolt, including spam folder checks, carrier setup, domain whitelisting, and scheduling notification...
- [Troubleshooting printer connection](https://help.smartsense.co/en/articles/9654536-troubleshooting-printer-connection.md): Follow this guide only if using a standalone Zebra Printer connected to a personal device \(not provided by Jolt\) with the Jolt app installed for WiFi printing. This guide is not applicable to a JPS...
- [Troubleshooting Zebra Printers in Jolt](https://help.smartsense.co/en/articles/9671031-troubleshooting-zebra-printers-in-jolt.md): Fix common Zebra label printer problems in the Jolt app: printer not printing, print quality issues, blank labels, paused or lid-open status, and connection errors over Wi-Fi, Bluetooth, or wired. ...
- [Troubleshooting Your Zebra ZD410 Printer](https://help.smartsense.co/en/articles/9649105-troubleshooting-your-zebra-zd410-printer.md): If you're having trouble with your Zebra ZD410 printer, follow these easy steps to troubleshoot and fix common issues.

## Browse Products & Modules

- [What is SmartSense ONE?](https://help.smartsense.co/en/articles/14892983-what-is-smartsense-one.md): SmartSense ONE is an intelligence solution that predicts risk, validates compliance, and operates anywhere, even offline, to power safer, smarter operations across every environment.
- [What is Monitor?](https://help.smartsense.co/en/articles/15971772-what-is-monitor.md): Monitor is an asset management and visibility module comprised of features that deliver real-time analytics into asset health and environmental conditions inside your refrigeration, freezer, and am...
- [What is Operate?](https://help.smartsense.co/en/articles/16007088-what-is-operate.md): Operate allows you to transform your daily operations with digitized tasks to drive team accountability for deskless workers, ensuring compliance from the front-of-house to the back office.
- [What is Guard?](https://help.smartsense.co/en/articles/16019210-what-is-guard.md): Guard empowers your teams with digital HACCP workflows that remove the cumbersome nature of compliance paperwork, guiding your staff along the flow of food so you can serve the safest, freshest foo...
- [What is Assure?](https://help.smartsense.co/en/articles/16019411-what-is-assure.md): Assure allows you to eliminate the gap between inspection and improvement with enterprise-grade compliance and quality oversight by creating reusable audit templates, generating corrective actions ...
- [What is Service?](https://help.smartsense.co/en/articles/16019816-what-is-service.md): Service is an integrated work order and asset management module that helps reduce unplanned downtime and equipment-failure disruptions, turning reactive repairs into proactive maintenance.
- [What is Label?](https://help.smartsense.co/en/articles/16019969-what-is-label.md): Label is designed to save time with printer hardware for fast printing and large batch printing. Sync changes to all departments & locations for your business, and experience simple customizations,...
- [What is Schedule?](https://help.smartsense.co/en/articles/16020195-what-is-schedule.md): Schedule is a scheduling software used for labor tracking & cost optimization. Use real-time forecasting and empower your team with a simple app with self-service tools that eliminate workload and ...
- [B2 Sensor gateway compatibility](https://help.smartsense.co/en/articles/14893118-b2-sensor-gateway-compatibility.md)
- [TM-B3SENSOR regulatory & compliance statements](https://help.smartsense.co/en/articles/14893116-tm-b3sensor-regulatory-compliance-statements.md)
- [B Gateway transportation with shrink wrap cabling](https://help.smartsense.co/en/articles/14893155-b-gateway-transportation-with-shrink-wrap-cabling.md): This tutorial walks you through how to safely shrink wrap harness on a B Gateway.
- [How to manage a missed report](https://help.smartsense.co/en/articles/14893157-how-to-manage-a-missed-report.md): A missed report indicates that a device \(gateway or sensor\) has not reported for multiple readings. This can be due to power, connectivity, or signal issues. Please follow the steps below to troubl...
- [BZ gateway reset & power cycle](https://help.smartsense.co/en/articles/14893158-bz-gateway-reset-power-cycle.md)
- [What is signal finder mode?](https://help.smartsense.co/en/articles/14893163-what-is-signal-finder-mode.md)
- [Using your cellular gateway outside the USA](https://help.smartsense.co/en/articles/14893168-using-your-cellular-gateway-outside-the-usa.md)
- [How to dispose of glycol probes](https://help.smartsense.co/en/articles/14893188-how-to-dispose-of-glycol-probes.md): This article describes the proper way of disposing of SmartSense probes. Below is an image of a glycol probe.
- [How to add information library content from the Jolt mobile app](https://help.smartsense.co/en/articles/9654837-how-to-add-information-library-content-from-the-jolt-mobile-app.md): Only a device admin can add content to the information library in the Jolt mobile app. Follow the steps below to learn how to add media.
- [Using information library in online-only mode](https://help.smartsense.co/en/articles/14742449-using-information-library-in-online-only-mode.md): Learn how to enable and use the information library in online-only mode to save device storage while keeping content accessible when connected to the internet. This feature is available across web,...
- [How to print media in the information library from the Jolt mobile app](https://help.smartsense.co/en/articles/9670995-how-to-print-media-in-the-information-library-from-the-jolt-mobile-app.md): Learn how to print media in the Information library from the Jolt mobile app. Make sure you have user and printer access to complete this task. You must be a device admin and have Wi-Fi connection ...
- [How to add media to the Jolt information library](https://help.smartsense.co/en/articles/9654091-how-to-add-media-to-the-jolt-information-library.md): Learn how to upload and manage media files in the information library on the Jolt web app. You must be a location website admin, content group admin, or company admin.
- [How to use the information library on the Jolt mobile app](https://help.smartsense.co/en/articles/9654022-how-to-use-the-information-library-on-the-jolt-mobile-app.md): The information library in the Jolt mobile app allows you to view and manage media such as documents, images, and videos. Please make sure you have device admin permission.
- [How to create a list in Jolt](https://help.smartsense.co/en/articles/9650451-how-to-create-a-list-in-jolt.md): To create a list in Jolt, make sure you are logged in as one of the following users: Location Website Admin, Content Group Admin, or Company Admin.
- [How to navigate lists in the Jolt web app](https://help.smartsense.co/en/articles/10070269-how-to-navigate-lists-in-the-jolt-web-app.md): Learn how to navigate lists in the Jolt web app, including filtering by location, date range, completion status, and exporting list data.
- [How to edit lists in the Jolt web app](https://help.smartsense.co/en/articles/9654543-how-to-edit-lists-in-the-jolt-web-app.md): You can edit lists in Jolt to make managing your lists easy and intuitive. Continue reading to learn how to navigate this feature and improve your list management experience.
- [How to manage roles for lists in the Jolt web app](https://help.smartsense.co/en/articles/9654519-how-to-manage-roles-for-lists-in-the-jolt-web-app.md): Role-based access allows you to control who can view, complete, and manage lists in Jolt. Learn how to set up these permissions by following the steps below.
- [How to add a list item in Jolt](https://help.smartsense.co/en/articles/9654525-how-to-add-a-list-item-in-jolt.md): Learn how to add and customize list items in your checklists or forms using the Jolt web app. List items come with various settings to fit your needs.
- [How to configure list notifications in Jolt](https://help.smartsense.co/en/articles/9655061-how-to-configure-list-notifications-in-jolt.md): List notifications help you stay informed about important events and conditions related to your checklists. Notifications are sent based on the specific conditions you set for each list.
- [Creating and managing list schedules in the Jolt web app](https://help.smartsense.co/en/articles/9654068-creating-and-managing-list-schedules-in-the-jolt-web-app.md): How to create, edit, and manage list schedules in the Jolt web app to control when checklists appear on devices at each location.
- [How to complete lists in the Jolt mobile app](https://help.smartsense.co/en/articles/9654533-how-to-complete-lists-in-the-jolt-mobile-app.md): Learn how to complete checklists using the Jolt mobile app. Make sure you have created a list in the Jolt web and installed and connected your location before completing forms and checklists.
- [Exporting & importing Jolt lists](https://help.smartsense.co/en/articles/9653887-exporting-importing-jolt-lists.md): Jolt allows you to efficiently manage and share your checklists and lists by exporting/importing them. Learn how to edit, duplicate, copy, and manage these lists.
- [How to generate ad hoc list instances in the Jolt mobile app](https://help.smartsense.co/en/articles/9658852-how-to-generate-ad-hoc-list-instances-in-the-jolt-mobile-app.md): Creating lists in the the Jolt mobile app is easy, whether you need to handle maintenance requests, employee performance reviews, audits, or other tasks. You can generate lists right from your mobi...
- [How to set up & use flags in lists on the Jolt web app](https://help.smartsense.co/en/articles/9654824-how-to-set-up-use-flags-in-lists-on-the-jolt-web-app.md): Flags help you label specific conditions when completing measurement or yes/no list items. This feature allows users to be notified about actions that need attention.
- [How to use auto complete in Jolt lists](https://help.smartsense.co/en/articles/9671531-how-to-use-auto-complete-in-jolt-lists.md): The Jolt auto complete feature allows you to complete yes/no items based on previously set flags from other yes/no and measurement items in your list. This is useful for scenarios like automatic fa...
- [How to use display criteria for Jolt lists](https://help.smartsense.co/en/articles/9658552-how-to-use-display-criteria-for-jolt-lists.md): Display criteria allows you to set conditions for specific items. This feature helps you customize workflows by making some items dependent on others. Note: you must be a user with website admin, c...
- [How to set up corrective actions for measurement list items in Jolt](https://help.smartsense.co/en/articles/9654789-how-to-set-up-corrective-actions-for-measurement-list-items-in-jolt.md): Corrective actions help you address issues when measurement values fall outside the expected range. This feature can be set up for both measurement and yes/no list items.
- [Configuring & recording data from Jolt sensors in lists](https://help.smartsense.co/en/articles/9672077-configuring-recording-data-from-jolt-sensors-in-lists.md): Learn how to configure & record data from Bluetooth and LoRaWAN sensors in Jolt lists for automated temperature logging during checklist completion. Ensure you have an active sensor and gateway con...
- [How to use the Jolt measurement item type](https://help.smartsense.co/en/articles/9654945-how-to-use-the-jolt-measurement-item-type.md): The measurement item type helps you manage/monitor temperature logs, inventory counts & monetary logs. Learn how to set up & configure this feature by following the steps below \(you must be a locat...
- [How to use the Jolt sublist item type](https://help.smartsense.co/en/articles/9655250-how-to-use-the-jolt-sublist-item-type.md): The sublist item type is a useful feature in the Jolt web app that helps you organize lengthy checklists by adding a secondary list within a parent list, making it easier for employees to complete ...
- [How to use the Jolt formula item type](https://help.smartsense.co/en/articles/9655070-how-to-use-the-jolt-formula-item-type.md): The formula item type helps you automate calculations directly within your checklists, eliminating the need for manual math and streamlining tasks. By defining variables & building formulas, you ca...
- [How to use the Jolt custom rating item type](https://help.smartsense.co/en/articles/9683161-how-to-use-the-jolt-custom-rating-item-type.md): Learn how to create & use custom rating item types for scoring scales, employee evaluations, and quality assessments. Users can quickly use this for food safety and temperature checklists. User mus...
- [How to use the Jolt stopwatch item type](https://help.smartsense.co/en/articles/9683518-how-to-use-the-jolt-stopwatch-item-type.md): Learn how to use the stopwatch item type to track timed tasks, record durations, and monitor process efficiency for operations and compliance. Please make sure you have access to edit & create list...
- [How to add media to a Jolt list item](https://help.smartsense.co/en/articles/9655208-how-to-add-media-to-a-jolt-list-item.md): Adding media \(such as images, videos, or documents\) to a list item helps users understand how to complete tasks according to specific requirements. This feature ensures clarity and accuracy by prov...
- [How to manage points in Jolt lists](https://help.smartsense.co/en/articles/9655215-how-to-manage-points-in-jolt-lists.md): Points are used to track and reward task completion within a list. Each task can have points assigned to it, and points are awarded when the task is completed. Tasks completed late will receive hal...
- [How to review points in the Jolt web app](https://help.smartsense.co/en/articles/9653909-how-to-review-points-in-the-jolt-web-app.md): If you are an admin user, you can track and report on the points users earn as they complete tasks. It's recommended that you regularly review points reports to keep track of performance and task c...
- [Setting up corrective actions for yes/no Jolt list items](https://help.smartsense.co/en/articles/9655041-setting-up-corrective-actions-for-yes-no-jolt-list-items.md): Learn how to set up corrective actions for yes/no list items in the Jolt web app. This feature ensures that issues flagged as "no" are addressed.
- [How to mark a Jolt item as not available or out of order](https://help.smartsense.co/en/articles/9682658-how-to-mark-a-jolt-item-as-not-available-or-out-of-order.md): Learn how to mark list items as optional, N/A, or out of order in the Jolt web app so that they cannot be completed by users during a checklist workflow.
- [Setting up Jolt list permissions as a content group admin](https://help.smartsense.co/en/articles/9654848-setting-up-jolt-list-permissions-as-a-content-group-admin.md): Learn how to configure list permissions at two levels: content group & location. This allows you to control who can view, complete, and manage checklists across your organization.
- [Creating multiple-choice templates in the Jolt web app](https://help.smartsense.co/en/articles/9653905-creating-multiple-choice-templates-in-the-jolt-web-app.md): Learn how to create and use multiple-choice templates for lists. Templates allow you to reuse multiple-choice questions across different lists efficiently. Users must have location website admin ac...
- [How to move a list or template from location mode to content group mode in the Jolt web app](https://help.smartsense.co/en/articles/9654031-how-to-move-a-list-or-template-from-location-mode-to-content-group-mode-in-the-jolt-web-app.md): Moving a list or template from location mode to content group mode allows you to share it across multiple locations. Once you move a list or template to content group mode, this action cannot be un...
- [Removing lists from the Jolt mobile app](https://help.smartsense.co/en/articles/9675676-removing-lists-from-the-jolt-mobile-app.md): Learn how to remove lists from the Jolt mobile app by deactivating or unscheduling checklists so they no longer appear on employee devices. Note: Only the person who created the list can remove it.
- [How to deactivate Jolt list instances as a district manager](https://help.smartsense.co/en/articles/9658472-how-to-deactivate-jolt-list-instances-as-a-district-manager.md): Learn how to deactivate list instances for more efficient list management. Only users with location website admin access can audit, deactivate, and reactivate list instances. Please make sure you h...
- [How to delete list instances in the Jolt mobile app](https://help.smartsense.co/en/articles/9654842-how-to-delete-list-instances-in-the-jolt-mobile-app.md): Deleting list instances in the Jolt mobile app allows you to remove individual lists as needed \(bulk removal is done through the web app\). Please make sure you are logged in as a device admin, loca...
- [Copying Jolt list items across multiple lists](https://help.smartsense.co/en/articles/9671550-copying-jolt-list-items-across-multiple-lists.md): Learn how to copy items from one list to another to ensure that any updates to an item are automatically reflected in all lists. You will need access to the Jolt web app to make these changes.
- [How to enable scoring on a Jolt list](https://help.smartsense.co/en/articles/9654223-how-to-enable-scoring-on-a-jolt-list.md): Enabling scoring on a list allows you to create quizzes or tests for employees to complete when they use the Jolt mobile app. This feature is useful for managers who want to assess employee perform...
- [Assigning list item background colors in Jolt](https://help.smartsense.co/en/articles/9671000-assigning-list-item-background-colors-in-jolt.md): Assigning background colors to list items can enhance visuals and provide better organization. This feature is set up in the Jolt web app so that users can view the color-coding in the Jolt mobile ...
- [What are Jolt list submission settings?](https://help.smartsense.co/en/articles/9654210-what-are-jolt-list-submission-settings.md): You can set up lists as forms or checklists. Some lists cannot be submitted until all items are complete while others can submit individual items as they are completed. Read on to learn more about ...
- [Editing subscribed Jolt list item prompts](https://help.smartsense.co/en/articles/9682723-editing-subscribed-jolt-list-item-prompts.md): Learn how to edit subscribed list item prompts in Jolt to customize the text displayed to employees when completing publisher-managed checklists.
- [Auditing a list in the Jolt web app](https://help.smartsense.co/en/articles/9671370-auditing-a-list-in-the-jolt-web-app.md): Auditing list items ensures accuracy in list reporting and allows for the correction of list completion errors. This process also helps in awarding points to employees based on task completion.
- [Using the logbook in Jolt lists](https://help.smartsense.co/en/articles/9672092-using-the-logbook-in-jolt-lists.md): Learn how to use the logbook in Jolt lists to add notes, comments, and shift handoff information directly from checklist completion workflows.
- [Setting up geofencing for Jolt lists](https://help.smartsense.co/en/articles/9683544-setting-up-geofencing-for-jolt-lists.md): Learn how to set up geofencing for Jolt lists to restrict checklist completion to specific physical locations using GPS boundaries on mobile devices. This ensures that users complete lists on the ...
- [Creating a "Person" Filter in Your Lists](https://help.smartsense.co/en/articles/9670961-creating-a-person-filter-in-your-lists.md)
- [Adding and Sorting Subscribed Lists in the Jolt Web Portal](https://help.smartsense.co/en/articles/9682986-adding-and-sorting-subscribed-lists-in-the-jolt-web-portal.md): How to add, sort, and manage subscribed lists in the Jolt Web Portal to organize list content from publishers and content group subscriptions.
- [How Do I Review Past Lists on the Jolt App?](https://help.smartsense.co/en/articles/9671016-how-do-i-review-past-lists-on-the-jolt-app.md)
- [How to Apply Blackout Ranges to Your Lists in Jolt](https://help.smartsense.co/en/articles/9654962-how-to-apply-blackout-ranges-to-your-lists-in-jolt.md)
- [Translating List Content in Jolt](https://help.smartsense.co/en/articles/9671154-translating-list-content-in-jolt.md)
- [How to Import List Items in Bulk from a Spreadsheet](https://help.smartsense.co/en/articles/9654594-how-to-import-list-items-in-bulk-from-a-spreadsheet.md)
- [Creating Additional Ranges for Measurement Items](https://help.smartsense.co/en/articles/9681589-creating-additional-ranges-for-measurement-items.md): How to create additional ranges for measurement items in Jolt lists to define multiple acceptable thresholds for temperature, weight, and other numeric values.
- [Notify Subscribers | List](https://help.smartsense.co/en/articles/9683077-notify-subscribers-list.md): How to set up and use the Notify Subscribers feature for lists in Jolt to automatically alert subscribed locations when publisher content is updated.
- [Per Person List Schedules](https://help.smartsense.co/en/articles/9675618-per-person-list-schedules.md): Per Person List Schedules allow you to create individual list instances for every person within a specific role.
- [Creating asset templates in Jolt](https://help.smartsense.co/en/articles/11370562-creating-asset-templates-in-jolt.md): Asset templates allows you control information you want to track on your assets including make, model, and serial number. You can open a work order on an asset and track repair costs against the as...
- [Best practices for sensor alert notifications in Jolt](https://help.smartsense.co/en/articles/9672054-best-practices-for-sensor-alert-notifications-in-jolt.md): Learn the best practices for sensor notifications in Jolt by adjusting thresholds, muting alerts, and configuring notification frequency to reduce alert fatigue.
- [Jolt sensors dashboard](https://help.smartsense.co/en/articles/9683565-jolt-sensors-dashboard.md): Learn how to use the Jolt sensors dashboard to monitor real-time temperature and humidity readings, configure alerts, and track sensor health across locations. Depending on your role & permissions,...
- [How to Stop Sensor Alerts at Specific Times.](https://help.smartsense.co/en/articles/9671801-how-to-stop-sensor-alerts-at-specific-times.md)
- [How to Replace LoRaWAN Sensor Batteries](https://help.smartsense.co/en/articles/9653552-how-to-replace-lorawan-sensor-batteries.md)
- [Replacing a Sensor in the Mobile App](https://help.smartsense.co/en/articles/9670973-replacing-a-sensor-in-the-mobile-app.md): If you need to replace a damaged or outdated LoRa sensor, you can easily do so through the Jolt mobile app
- [How to Replace a Bluetooth Temperature & Humidity Sensor Battery](https://help.smartsense.co/en/articles/9655059-how-to-replace-a-bluetooth-temperature-humidity-sensor-battery.md)
- [How to Create Sensor Alerts and Notifications](https://help.smartsense.co/en/articles/9740858-how-to-create-sensor-alerts-and-notifications.md): Sensor Alerts help you stay on top of things by notifying the appropriate people when a sensor reports data that is out of the desired range
- [Resolving Sensor Battery Drain Due to Excess Vibration](https://help.smartsense.co/en/articles/9671171-resolving-sensor-battery-drain-due-to-excess-vibration.md): This article will guide you through resolving a sensor battery drain warning caused by excessive vibration.
- [How to Calibrate Your Temperature Probe](https://help.smartsense.co/en/articles/9654048-how-to-calibrate-your-temperature-probe.md)
- [How to Set Up Your ThermoWorks BlueTherm One Probe with the Jolt App](https://help.smartsense.co/en/articles/9655031-how-to-set-up-your-thermoworks-bluetherm-one-probe-with-the-jolt-app.md)
- [How to print labels from the Jolt mobile app on an iPad](https://help.smartsense.co/en/articles/9653984-how-to-print-labels-from-the-jolt-mobile-app-on-an-ipad.md): This video will walk you through the steps to print single and multiple labels from the Jolt mobile app on an iPad. Follow these instructions to ensure your labels are printed correctly.
- [How to set up and print Jolt labels in lists](https://help.smartsense.co/en/articles/9654075-how-to-set-up-and-print-jolt-labels-in-lists.md): Using labels in your digital checklists can streamline your workflow, enhance accuracy, and speed up processes in digital food safety and other labeling tasks. Follow the steps below to print label...
- [Jolt label size options for Zebra printers](https://help.smartsense.co/en/articles/9654114-jolt-label-size-options-for-zebra-printers.md): Learn about Jolt label size options available for Zebra ZD410, ZD411, and ZT111 printers including standard, large, and custom label dimensions for food safety and inventory labeling.
- [How to set up label prep templates in the Jolt web app](https://help.smartsense.co/en/articles/9654811-how-to-set-up-label-prep-templates-in-the-jolt-web-app.md): Label prep templates help you manage printed labels based on your inventory and expected sales. This ensures you print the right number of labels per day. Label prep is only available at the locat...
- [How to create Jolt labels and categories](https://help.smartsense.co/en/articles/9654976-how-to-create-jolt-labels-and-categories.md): Creating labels and categories in Jolt helps you organize and manage your labeling system. Follow these steps to set up categories and labels for your devices.
- [Jolt label reports](https://help.smartsense.co/en/articles/9670978-jolt-label-reports.md): Jolt label reports provide insights into label printing activities, including who is printing labels, the quantity, and the timing of prints.
- [Printing utility labels in the Jolt mobile app](https://help.smartsense.co/en/articles/9671538-printing-utility-labels-in-the-jolt-mobile-app.md): Utility labels are single-use labels that you can print temporarily. They do not get saved and are designed for immediate use.
- [Changing label size in a Jolt template](https://help.smartsense.co/en/articles/9672070-changing-label-size-in-a-jolt-template.md): Learn how to change label size in a Jolt label template to switch between different label dimensions for Zebra printers and match your label roll stock.
- [Bulk adding labels in the Jolt web app](https://help.smartsense.co/en/articles/9672111-bulk-adding-labels-in-the-jolt-web-app.md): Learn how to bulk add labels in the Jolt web app using premade templates. This article covers prerequisites and step-by-step instructions.
- [Configuring Jolt "day of week" label templates](https://help.smartsense.co/en/articles/9675741-configuring-jolt-day-of-week-label-templates.md): Learn how to create and configure "day of week" label templates in the Jolt web app for color-coded daily food rotation labels with automatic day selection.
- [How to print multiple labels in the Jolt app](https://help.smartsense.co/en/articles/9682473-how-to-print-multiple-labels-in-the-jolt-app.md): Learn how to print multiple labels in the Jolt app using batch printing to save time when labeling large quantities of food items or products. Use the Jolt legacy app once your Zebra Printer is con...
- [Export and import label templates in the Jolt web app](https://help.smartsense.co/en/articles/9683011-export-and-import-label-templates-in-the-jolt-web-app.md): Learn how to export and import label templates in the Jolt web app to transfer label designs between locations, content groups, or Jolt accounts.
- [Sorting labels in label prep](https://help.smartsense.co/en/articles/9683046-sorting-labels-in-label-prep.md): Learn how to sort labels in label prep mode in Jolt to organize label categories and items for faster printing workflows on the app. Only users with location website admin, content group admin, or...
- [Configuring Jolt "at print time" label templates](https://help.smartsense.co/en/articles/9683575-configuring-jolt-at-print-time-label-templates.md): Learn how to configure "at print time" label templates in the Jolt web app to prompt users for input like dates, quantities, or employee names.
- [Using Jolt label tags to control label category visibility](https://help.smartsense.co/en/articles/13216281-using-jolt-label-tags-to-control-label-category-visibility.md): Using label tags to control which label categories are visible at specific locations provides a flexible way to manage label visibility across multiple locations.
- [Custom fonts in the Jolt web app](https://help.smartsense.co/en/articles/14287735-custom-fonts-in-the-jolt-web-app.md): If you have access to editing Label content, you can add custom fonts to your account. Location admins can only add fonts for location\(s\) they manage. Content group admins/company admins, can add f...
- [How can I move labels between content group and location levels in Jolt?](https://help.smartsense.co/en/articles/15305049-how-can-i-move-labels-between-content-group-and-location-levels-in-jolt.md): Location-level labels are only available within a single location while content group labels are available across all locations in a group. To change where a label is available, you must either mov...
- [Bulk editing labels in the Jolt web app](https://help.smartsense.co/en/articles/10250712-bulk-editing-labels-in-the-jolt-web-app.md): Learn how to bulk edit labels in the Jolt web app to update multiple label templates at once, including batch changes to ingredients, dates, and formatting.
- [Adjusting Jolt label sizes & settings for the Zebra printer](https://help.smartsense.co/en/articles/9648622-adjusting-jolt-label-sizes-settings-for-the-zebra-printer.md): Learn how to adjust your Zebra printer settings and ensure it is configured correctly.
- [How to create and customize label templates in Jolt](https://help.smartsense.co/en/articles/9654231-how-to-create-and-customize-label-templates-in-jolt.md): Creating and customizing label templates in Jolt allows you to design labels that meet your specific needs. Follow these steps to set up your label template, using premade templates or designing on...
- [How to add rows and columns to Jolt label templates](https://help.smartsense.co/en/articles/9682924-how-to-add-rows-and-columns-to-jolt-label-templates.md): Learn how to customize Jolt label templates by adding rows and columns to create multi-field label layouts for food safety and product labeling.
- [Adding items to Jolt label templates](https://help.smartsense.co/en/articles/9675650-adding-items-to-jolt-label-templates.md): Learn how to add items and customize Jolt label templates in the Jolt web app. Watch the video if this is your first time adding items.
- [Adding and managing images on Jolt label tiles](https://help.smartsense.co/en/articles/9683546-adding-and-managing-images-on-jolt-label-tiles.md): Learn how to add, manage, and customize images on Jolt label tiles, including logos, product photos, and category images for printed labels.
- [Clone labels and label templates in the Jolt web app](https://help.smartsense.co/en/articles/9682757-clone-labels-and-label-templates-in-the-jolt-web-app.md): Learn how to clone labels and label templates in Jolt to quickly duplicate existing label designs for new products or locations without starting from scratch. You must be a location website admin, ...
- [Printer Status](https://help.smartsense.co/en/articles/9648740-printer-status.md): This guide helps you manage your printer settings
- [How to Calibrate Your Printer](https://help.smartsense.co/en/articles/9648786-how-to-calibrate-your-printer.md)
- [Troubleshooting Your Jolt Print Station \(JPS\)](https://help.smartsense.co/en/articles/9649117-troubleshooting-your-jolt-print-station-jps.md)
- [How to adjust Darkness Settings on a ZD410/ZD411 Printer](https://help.smartsense.co/en/articles/9948919-how-to-adjust-darkness-settings-on-a-zd410-zd411-printer.md): How to adjust the print darkness settings on a Zebra ZD410 or ZD411 label printer to improve print quality, fix faded text, or reduce smudging.
- [JPS Print Quality Issue Guide](https://help.smartsense.co/en/articles/10303182-jps-print-quality-issue-guide.md): Troubleshooting guide for JPS print quality issues including faded text, smudging, streaks, and misaligned labels. Covers cleaning, calibration, and settings adjustments.
- [JPS - How to Update Printer Firmware](https://help.smartsense.co/en/articles/12161192-jps-how-to-update-printer-firmware.md): How to update the firmware on your JPS printer device. Step-by-step guide for downloading and installing the latest firmware version to fix bugs and improve performance.
- [What information is required to replace hardware components like printers or print stations?](https://help.smartsense.co/en/articles/15304881-what-information-is-required-to-replace-hardware-components-like-printers-or-print-stations.md)
- [JPS Setup Guide](https://help.smartsense.co/en/articles/9853857-jps-setup-guide.md): How do I set up a printer?
- [Installing a Weight Scale](https://help.smartsense.co/en/articles/10065069-installing-a-weight-scale.md): How to install a weight scale to your Jolt Print Station
- [How do I send my printer for repair or warranty replacement with Jolt Software?](https://help.smartsense.co/en/articles/11933671-how-do-i-send-my-printer-for-repair-or-warranty-replacement-with-jolt-software.md): How to send your Jolt printer for repair or warranty replacement, including shipping instructions, RMA process, and turnaround time expectations.
- [How can I repair my Jolt Printer and what are the related costs or warranty options?](https://help.smartsense.co/en/articles/11933686-how-can-i-repair-my-jolt-printer-and-what-are-the-related-costs-or-warranty-options.md): How to request a Jolt printer repair, understand warranty coverage, and learn about repair costs and turnaround times for Zebra printers.
- [How to swap labels for your JPS 2000](https://help.smartsense.co/en/articles/12313195-how-to-swap-labels-for-your-jps-2000.md): Learn how to swap label rolls between printers on your JPS 2000 and update the label size settings so each printer prints correctly after the swap.
- [How to Replace Platen Roller Clips](https://help.smartsense.co/en/articles/9977103-how-to-replace-platen-roller-clips.md): replacing platen roller clips for your Jolt Printer
- [Connecting your JPS to WiFi](https://help.smartsense.co/en/articles/10374927-connecting-your-jps-to-wifi.md): How to connect or reconnect your JPS when it has been disconnected from the internet and is not synced.
- [Clearing Jolt Application Storage \(JPS\)](https://help.smartsense.co/en/articles/11037468-clearing-jolt-application-storage-jps.md): How to clear Jolt application storage on a JPS device to resolve app crashes, sync failures, and installation errors. Includes step-by-step cache and data clearing instructions.
- [How to replace ZT111 label roll](https://help.smartsense.co/en/articles/10786685-how-to-replace-zt111-label-roll.md): This video guide shows you how to replace the label roll on a Zebra ZT111 printer, including proper loading, alignment, and sensor calibration after replacement.
- [How does the printer replacement process work?](https://help.smartsense.co/en/articles/15305475-how-does-the-printer-replacement-process-work.md)
- [Why does my Zebra ZD410 printer not have Wi-Fi or Bluetooth connectivity?](https://help.smartsense.co/en/articles/15306800-why-does-my-zebra-zd410-printer-not-have-wi-fi-or-bluetooth-connectivity.md): Learn why some Zebra ZD410 printers do not include Wi-Fi or Bluetooth, and how to verify your printer’s connectivity specifications and model details.
- [How to Perform a Factory Reset on Your Zebra Printer](https://help.smartsense.co/en/articles/9641547-how-to-perform-a-factory-reset-on-your-zebra-printer.md): How to perform a factory reset on your Zebra ZD410/ZD411 label printer to restore default settings. Step-by-step instructions with images. Does not reset wireless network settings.
- [How can I troubleshoot issues with the Zebra ZD411 printer, including interpreting light signals?](https://help.smartsense.co/en/articles/15304982-how-can-i-troubleshoot-issues-with-the-zebra-zd411-printer-including-interpreting-light-signals.md): Troubleshoot Zebra ZD411 printer issues including error lights, pause status, connectivity problems, and basic steps to restore printing.
- [Bluetooth Troubleshooting for Zebra ZD410 Printer](https://help.smartsense.co/en/articles/9648723-bluetooth-troubleshooting-for-zebra-zd410-printer.md)
- [How to Perform a Network Reset on Your Zebra Printer](https://help.smartsense.co/en/articles/9641615-how-to-perform-a-network-reset-on-your-zebra-printer.md): How to perform a network reset on your Zebra ZD410/ZD411 label printer to clear saved Wi-Fi credentials and establish a fresh connection. Includes step-by-step instructions with images.
- [Updating the JPSLauncher/Jolt app on a JPS device](https://help.smartsense.co/en/articles/9787431-updating-the-jpslauncher-jolt-app-on-a-jps-device.md): How to update the JPS Launcher and Jolt app on a Jolt Print Station device. Includes step-by-step instructions for checking and installing updates.
- [Install a Zebra Printer Shelf](https://help.smartsense.co/en/articles/9681575-install-a-zebra-printer-shelf.md): How to install a Zebra label printer shelf for wall or counter mounting. Includes hardware requirements, mounting steps, and alignment tips.
- [Zebra Printer | Drain the capacitors](https://help.smartsense.co/en/articles/9654540-zebra-printer-drain-the-capacitors.md)
- [Hot and cold holding for the SmartSense probe](https://help.smartsense.co/en/articles/14893176-hot-and-cold-holding-for-the-smartsense-probe.md): The SmartSense Probe offers temperature readings between -4 4°F \(-20°C\) and 212°F \(100 °C\). When using the probe for hot or cold holding, it’s important for the reading to stabilize to ensure the t...
- [How to use the SmartSense probe](https://help.smartsense.co/en/articles/14893178-how-to-use-the-smartsense-probe.md): The SmartSense Probe offers temperature readings between -20 °C \(-4 °F\) and 100 °C \(212 °F\). Let’s review some best practices for probe usage.
- [How to calibrate your probe using an ice bath](https://help.smartsense.co/en/articles/14893182-how-to-calibrate-your-probe-using-an-ice-bath.md): A properly made ice bath will measure 32º Fahrenheit \(0º Celsius\) and makes a perfect benchmark to validate the accuracy of your SmartSense probe. It is important to prepare the ice bath properly t...
- [How to pair the SmartSense probe with the SmartSense mobile app](https://help.smartsense.co/en/articles/14893183-how-to-pair-the-smartsense-probe-with-the-smartsense-mobile-app.md): The SmartSense probe seamlessly pairs with the SmartSense mobile app with only a few minutes to set up. It stabilizes within 3 seconds and offers quick temperature readings between -20 °C and 100 °...
- [SmartSense probe integration](https://help.smartsense.co/en/articles/14893184-smartsense-probe-integration.md): Learn how to use the SmartSense Probe and how it pairs with the SmartSense mobile app. The SmartSense probe is designed to automatically connect to your device via Bluetooth when completing a tempe...
- [SMART Shield serving step](https://help.smartsense.co/en/articles/14893189-smart-shield-serving-step.md): Learn how to set up the serving process on the SMART Shield. This video provides a step-by-step tutorial on how to set up your device.
- [SMART Shield receiving step](https://help.smartsense.co/en/articles/14893190-smart-shield-receiving-step.md): Learn how to set up the receiving process on the SMART Shield. This video provides a step-by-step tutorial on how to set up your device.
- [SMART Shield prepping step](https://help.smartsense.co/en/articles/14893191-smart-shield-prepping-step.md): Learn how to set up the prepping process on the SMART Shield. This video provides a step-by-step tutorial on how to set up your device.
- [SMART Shield holding step](https://help.smartsense.co/en/articles/14893192-smart-shield-holding-step.md): Learn how to set up the holding process on the SMART Shield. This video provides a step-by-step tutorial on how to set up your device.
- [SMART Shield cooling step](https://help.smartsense.co/en/articles/14893193-smart-shield-cooling-step.md): Learn how to set up the cooling process on the SMART Shield. This video provides a step-by-step tutorial on how to set up your device.
- [SMART Shield cooking step](https://help.smartsense.co/en/articles/14893195-smart-shield-cooking-step.md): Learn how to set up the cooking process on the SMART Shield. The video provides a step-by-step tutorial on how to set up your device.
- [SMART Shield calibration](https://help.smartsense.co/en/articles/14893196-smart-shield-calibration.md): Learn how to calibrate the SMART Shield so it is ready for temperature taking. This video provides a step-by-step tutorial on how to set up your device.
- [How do I access SmartTemps articles?](https://help.smartsense.co/en/articles/14893009-how-do-i-access-smarttemps-articles.md)
- [How to manage the T1 Sensor](https://help.smartsense.co/en/articles/14893123-how-to-manage-the-t1-sensor.md): The T1 Sensor is a slim, credit card-size sensor that integrates seamlessly with the Voyage solution in the SmartSense platform.
- [How to pair Thermapen® ONE Blue with the SmartSense mobile app](https://help.smartsense.co/en/articles/14893186-how-to-pair-thermapen-one-blue-with-the-smartsense-mobile-app.md): Thermapen® ONE Blue is pairs seamlessly with the SmartSense mobile app, requiring only a few minutes to set up. It stabilizes within 3 seconds and offers quick temperature readings between -58°F an...
- [Creating work order templates](https://help.smartsense.co/en/articles/10458680-creating-work-order-templates.md): Learn how to set up a work order template. Users with location website admin permissions or higher can create templates.
- [How to use the work orders home screen on the Jolt mobile app](https://help.smartsense.co/en/articles/10458678-how-to-use-the-work-orders-home-screen-on-the-jolt-mobile-app.md): The home screen on the mobile app allows you to connect to Jolt on a personal mobile device to view work orders assigned to a location, helping you plan out your day. Tapping work order cards allow...
- [Managing work orders notifications in Jolt](https://help.smartsense.co/en/articles/10458685-managing-work-orders-notifications-in-jolt.md): Learn how to set up and manage work order notifications in Jolt including email alerts, push notifications, customized text, and configuring notification preferences for different work order events.
- [Printing a work order QR code](https://help.smartsense.co/en/articles/10458693-printing-a-work-order-qr-code.md): Learn how to print a work order QR code in Jolt so any team member can create a work order by scanning a code \(no mobile app login required\). The QR code is specific to a location and work order ty...
- [Work order posts on the Jolt web app](https://help.smartsense.co/en/articles/10458689-work-order-posts-on-the-jolt-web-app.md): Learn how to filter, make status updates, comment, and assign tracking across locations. Work order posts are conversations within the context of a work order. Leave comments, notify users, and fla...
- [Work orders - adding assets in Jolt](https://help.smartsense.co/en/articles/10706948-work-orders-adding-assets-in-jolt.md): Learn how to add and manage assets in Jolt Work Orders for tracking equipment, maintenance history, and repair costs across locations.
- [Managing work orders on the Jolt web app](https://help.smartsense.co/en/articles/11370251-managing-work-orders-on-the-jolt-web-app.md): Each work order type has its own page where the work orders can be managed. You can assign, edit, create, and close work orders.
- [Using the asset item on a work order in the Jolt web app](https://help.smartsense.co/en/articles/11370690-using-the-asset-item-on-a-work-order-in-the-jolt-web-app.md): Jolt assets can be used for work orders and audits. Learn how to assign assets to work orders on the web app.
- [LED reference guide for troubleshooting an offline z gateway](https://help.smartsense.co/en/articles/14893173-led-reference-guide-for-troubleshooting-an-offline-z-gateway.md)
- [Signal strength guide for z gateway](https://help.smartsense.co/en/articles/14893175-signal-strength-guide-for-z-gateway.md): Please reference this short video to view the procedure to use signal finder mode with a SmartSense Z Gateway.​
- [How long is data stored when the Z gateway is not connected?](https://help.smartsense.co/en/articles/14893128-how-long-is-data-stored-when-the-z-gateway-is-not-connected.md)
- [Why is the z screen in sleep mode?](https://help.smartsense.co/en/articles/14893133-why-is-the-z-screen-in-sleep-mode.md)
- [How to switch the Z Screen display between Celsius and Fahrenheit](https://help.smartsense.co/en/articles/14893146-how-to-switch-the-z-screen-display-between-celsius-and-fahrenheit.md)
- [How to pair a z screen and z sensor](https://help.smartsense.co/en/articles/14893148-how-to-pair-a-z-screen-and-z-sensor.md)
- [Sensor requirements for monitoring -80° Celsius freezers with the Z sensor](https://help.smartsense.co/en/articles/14893137-sensor-requirements-for-monitoring-80-celsius-freezers-with-the-z-sensor.md): When you need to monitor -80º Celsius or below freezers, we recommend our 6' expanded range probe \(NIST-TMPEX5PINDIN6-PREM\).
- [How to install and calibrate a NIST sensor to a Z sensor](https://help.smartsense.co/en/articles/14893147-how-to-install-and-calibrate-a-nist-sensor-to-a-z-sensor.md): Follow this tutorial for assistance with your NIST-calibrated sensor install.
- [How to replace the z sensor and z screen batteries](https://help.smartsense.co/en/articles/14893145-how-to-replace-the-z-sensor-and-z-screen-batteries.md)
- [Z Sensors display different temperature readings](https://help.smartsense.co/en/articles/14893143-z-sensors-display-different-temperature-readings.md): If you are using multiple Z Sensors to monitor the temperature in your fridge or freezer, you may get two different readings. In a constantly changing environment, like a refrigerator or freezer, a...
- [Z sensor LED reference guide](https://help.smartsense.co/en/articles/14893140-z-sensor-led-reference-guide.md): The following table explains each LED and what its blinking pattern indicates:
- [No battery alerts available in the Z sensor](https://help.smartsense.co/en/articles/14893139-no-battery-alerts-available-in-the-z-sensor.md)
- [What are the ports on the Z sensor?](https://help.smartsense.co/en/articles/14893138-what-are-the-ports-on-the-z-sensor.md)
- [Z sensor temperature reading is a few degrees warmer or colder than expected](https://help.smartsense.co/en/articles/14893136-z-sensor-temperature-reading-is-a-few-degrees-warmer-or-colder-than-expected.md)
- [How water resistant is the Z sensor?](https://help.smartsense.co/en/articles/14893135-how-water-resistant-is-the-z-sensor.md)
- [What is the Z sensor store & forward process?](https://help.smartsense.co/en/articles/14893129-what-is-the-z-sensor-store-forward-process.md)
- [What is the battery life of the z sensor?](https://help.smartsense.co/en/articles/14893126-what-is-the-battery-life-of-the-z-sensor.md)

## FAQ

- [How do I contact the SmartSense support team?](https://help.smartsense.co/en/articles/14893110-how-do-i-contact-the-smartsense-support-team.md)
- [How do I contact the Jolt support team?](https://help.smartsense.co/en/articles/9894033-how-do-i-contact-the-jolt-support-team.md): If you're looking for common support topics, training resources, and contact information, you've come to the right place.
- [SmartSense user permissions matrix](https://help.smartsense.co/en/articles/14893113-smartsense-user-permissions-matrix.md)
- [SmartSense software compatibility matrix](https://help.smartsense.co/en/articles/14893111-smartsense-software-compatibility-matrix.md): Use the information on this page to understand recommended browsers and devices that provide the best experience using SmartSense software products.
- [Jolt user permissions matrix](https://help.smartsense.co/en/articles/13976752-jolt-user-permissions-matrix.md): Complete matrix of Jolt user permissions by role type showing which features and actions are available at each access level including Company, Content Group, and Location admin.
- [Jolt software compatibility matrix](https://help.smartsense.co/en/articles/9648727-jolt-software-compatibility-matrix.md): Use the information on this page to understand recommended devices that provide the best experience using Jolt software products.
- [SmartSense web app FAQ](https://help.smartsense.co/en/articles/14893114-smartsense-web-app-faq.md): Looking for an answer? You've come to the right spot! Here you can find general questions, best practices, common troubleshooting steps, and more.
- [SmartSense mobile app FAQ](https://help.smartsense.co/en/articles/14893115-smartsense-mobile-app-faq.md): Looking for an answer? You've come to the right spot! Here you can find general questions, best practices, common troubleshooting steps, and more.​​
- [How do I change or reset my Jolt password?](https://help.smartsense.co/en/articles/9648646-how-do-i-change-or-reset-my-jolt-password.md): Follow the steps below if you are changing or resetting your Jolt password.
- [Z screen FAQ](https://help.smartsense.co/en/articles/14893053-z-screen-faq.md): The Z Screen has different display options that indicate different display modes or connectivity issues. This article goes over some of the common questions you may encounter.
- [How do I check if there is a SmartSense outage?](https://help.smartsense.co/en/articles/14893106-how-do-i-check-if-there-is-a-smartsense-outage.md)
- [Where can I find information on SmartSense APIs?](https://help.smartsense.co/en/articles/14893108-where-can-i-find-information-on-smartsense-apis.md)
- [Where can I find the SmartSense roadmap?](https://help.smartsense.co/en/articles/14893038-where-can-i-find-the-smartsense-roadmap.md)
- [Where can I find product datasheets?](https://help.smartsense.co/en/articles/14893109-where-can-i-find-product-datasheets.md)
- [Where can I find gateway specifications?](https://help.smartsense.co/en/articles/14893054-where-can-i-find-gateway-specifications.md)
- [Where can I find sensor specifications?](https://help.smartsense.co/en/articles/14893056-where-can-i-find-sensor-specifications.md)
- [What is RCS messaging?](https://help.smartsense.co/en/articles/14893035-what-is-rcs-messaging.md): RCS messaging \(Rich Communication Service\) is a standardized system for instant messaging on mobile phones that supports enhanced capabilities such as high-resolution images and improved video supp...
- [How are admin roles managed in Jolt?](https://help.smartsense.co/en/articles/11933693-how-are-admin-roles-managed-in-jolt.md): Learn about managing roles such as Company Admin, Content Group Admin, Location Admin, and custom role creation.
- [Why can't I log in to Jolt?](https://help.smartsense.co/en/articles/15304942-why-can-t-i-log-in-to-jolt.md): If you are having trouble logging in to your account, please take the time to verify your information and follow the steps below before contacting the support team.
- [What are Jolt shift drop & pickup requests?](https://help.smartsense.co/en/articles/9654019-what-are-jolt-shift-drop-pickup-requests.md)
- [How to accept an email invitation from Jolt](https://help.smartsense.co/en/articles/9654799-how-to-accept-an-email-invitation-from-jolt.md): If you’ve been added to your company’s Jolt account, you’ll receive a welcome email to get you started. Follow these steps to set up your account.
- [What is the Jolt Beta Software Program?](https://help.smartsense.co/en/articles/9658773-what-is-the-jolt-beta-software-program.md): This guide will walk you through the steps to download and set up the Jolt Beta App on your Apple iOS or iPadOS device.
- [Opt into the Jolt Beta Software Program on your Android device](https://help.smartsense.co/en/articles/9869427-opt-into-the-jolt-beta-software-program-on-your-android-device.md): How to opt into the Jolt Beta Software Program on Android devices to test new features before they're released to all users. Includes enrollment steps and what to expect.
- [Opt into the Jolt Beta Software Program with Amazon FireOS](https://help.smartsense.co/en/articles/9869430-opt-into-the-jolt-beta-software-program-with-amazon-fireos.md): How to opt into the Jolt Beta Software Program on Amazon Fire OS devices to test new features before they are released to all users.
- [How to update your payment method and find invoices in Jolt](https://help.smartsense.co/en/articles/9654160-how-to-update-your-payment-method-and-find-invoices-in-jolt.md): Learn how to update your payment method and find invoices in Jolt, including accessing the invoice portal and adding new ACH or credit card payment methods.
- [Why am I still being charged after cancelling my Jolt subscription?](https://help.smartsense.co/en/articles/15306077-why-am-i-still-being-charged-after-cancelling-my-jolt-subscription.md)
- [Jolt allowlist FAQ](https://help.smartsense.co/en/articles/9658467-jolt-allowlist-faq.md): Allow listing \(also known as whitelisting\) is a way to accept, approve, and/or recognize entities. You will need to configure your firewall to allow these connections, whitelisting specific ports a...
- [How to order Jolt supplies and hardware](https://help.smartsense.co/en/articles/9658898-how-to-order-jolt-supplies-and-hardware.md): Follow the steps below to order items such as label rolls, ribbon, printers, sensors, and accessories for your Jolt account
- [FAQ: Exporting lists on the Jolt web app](https://help.smartsense.co/en/articles/9675699-faq-exporting-lists-on-the-jolt-web-app.md): Learn about CSV export options, date filtering, and data formatting.
- [Jolt Weight Scale FAQ](https://help.smartsense.co/en/articles/10602233-jolt-weight-scale-faq.md): Frequently asked questions about the Jolt Weight Scale including setup, calibration, connectivity troubleshooting, and supported scale models for weight-based labeling.
- [ISO language codes for list translation](https://help.smartsense.co/en/articles/15445075-iso-language-codes-for-list-translation.md): Refer to the table below for a list of ISO Language codes to set up list translation
- [What numbers does Jolt send SMS messages from?](https://help.smartsense.co/en/articles/10374819-what-numbers-does-jolt-send-sms-messages-from.md): Jolt notification and alert text messages are sent through an Application-to-Person \(A2P\) messaging service for reliable message delivery. The service sends texts from groups of 5 numbers. You shou...
- [FAQ: Improving Jolt sensor connectivity](https://help.smartsense.co/en/articles/9654111-faq-improving-jolt-sensor-connectivity.md): Learn about common interference issues, antenna positioning, and practical tips for optimizing performance.
- [FAQ: Label templates in Jolt](https://help.smartsense.co/en/articles/9654505-faq-label-templates-in-jolt.md)
- [FAQ: List item types in Jolt](https://help.smartsense.co/en/articles/9654598-faq-list-item-types-in-jolt.md)
- [FAQ: List permissions for content group admin](https://help.smartsense.co/en/articles/9654898-faq-list-permissions-for-content-group-admin.md)
- [FAQ: Printing QR codes & barcodes](https://help.smartsense.co/en/articles/9654523-faq-printing-qr-codes-barcodes.md): Learn how to print QR codes and barcodes for checklist items from the Jolt web app using a standard printer or from the Jolt mobile app using a Zebra printer. Only users with location website admin...
- [Chick-fil-A Integration](https://help.smartsense.co/en/articles/9899778-chick-fil-a-integration.md): How to set up and configure the Chick-fil-A integration with Jolt for automated list scheduling, menu item syncing, and operational compliance tracking.
- [New features - 26.3](https://help.smartsense.co/en/articles/16202638-new-features-26-3.md)
- [New features - 26.2](https://help.smartsense.co/en/articles/14893010-new-features-26-2.md)
- [New features - 26.1](https://help.smartsense.co/en/articles/15520184-new-features-26-1.md)
- [New features - 25.4](https://help.smartsense.co/en/articles/14893011-new-features-25-4.md)
- [New features - 25.3](https://help.smartsense.co/en/articles/14893013-new-features-25-3.md)
- [New features - 25.2](https://help.smartsense.co/en/articles/14893014-new-features-25-2.md)
- [New features - 25.1](https://help.smartsense.co/en/articles/14893016-new-features-25-1.md)
- [New features - 24.6](https://help.smartsense.co/en/articles/14893017-new-features-24-6.md)
- [New features - 24.5](https://help.smartsense.co/en/articles/14893018-new-features-24-5.md)
- [New features - 24.4](https://help.smartsense.co/en/articles/14893019-new-features-24-4.md)
- [New features - 24.3](https://help.smartsense.co/en/articles/14893020-new-features-24-3.md)
- [New features - 24.1](https://help.smartsense.co/en/articles/14893021-new-features-24-1.md)
- [New features - 23.6](https://help.smartsense.co/en/articles/14893022-new-features-23-6.md)
- [New features - 23.3](https://help.smartsense.co/en/articles/14893024-new-features-23-3.md)
- [New features - 23.2](https://help.smartsense.co/en/articles/14893025-new-features-23-2.md)
- [New features - 23.1](https://help.smartsense.co/en/articles/14893027-new-features-23-1.md)
- [How does the replacement process work for Jolt-compatible temperature probes and thermometers?](https://help.smartsense.co/en/articles/15306028-how-does-the-replacement-process-work-for-jolt-compatible-temperature-probes-and-thermometers.md): Learn about warranty claims and replacements for Jolt-compatible temperature probes and thermometers. Follow the steps below to get started.
- [Where can I find confirmation delivery for my Jolt printer labels?](https://help.smartsense.co/en/articles/15304543-where-can-i-find-confirmation-delivery-for-my-jolt-printer-labels.md): If you are trying to check the status of your printer labels or want to know if the package was delivered, you've come to the right place.
- [Repairs & replacements for Jolt hardware](https://help.smartsense.co/en/articles/9671818-repairs-replacements-for-jolt-hardware.md): Learn how to request a repair or replacement for Jolt hardware including printers, sensors, gateways, and print stations. This process goes over warranty info and self-service troubleshooting.

## Trainings

- [How do I register for Jolt webinars?](https://help.smartsense.co/en/articles/14893029-how-do-i-register-for-jolt-webinars.md)
- [How do I register for SmartSense webinars?](https://help.smartsense.co/en/articles/14893030-how-do-i-register-for-smartsense-webinars.md)

## User Manuals

- [Ambient sensor installation for pharmacies](https://help.smartsense.co/en/articles/14893198-ambient-sensor-installation-for-pharmacies.md): This tutorial will guide you through the process of installing an ambient sensor in your pharmacy environment.
- [B2 Sensor installation instructions](https://help.smartsense.co/en/articles/14893121-b2-sensor-installation-instructions.md): Use these instructions to add a SmartSense B2 Sensor to an existing SmartSense environment.
- [Glycol probe installation guide](https://help.smartsense.co/en/articles/14893207-glycol-probe-installation-guide.md): Learn how to connect a glycol probe to a z Sensor.
- [Grocery self-installation guide](https://help.smartsense.co/en/articles/14893200-grocery-self-installation-guide.md)
- [Hospital and pharmacy self-installation guide](https://help.smartsense.co/en/articles/14893206-hospital-and-pharmacy-self-installation-guide.md)
- [Kitchen self-installation guide](https://help.smartsense.co/en/articles/14893201-kitchen-self-installation-guide.md)
- [SmartSense sensor hub user guide](https://help.smartsense.co/en/articles/14893199-smartsense-sensor-hub-user-guide.md)
- [Warehouse self-installation guide](https://help.smartsense.co/en/articles/14893203-warehouse-self-installation-guide.md)
- [B3 sensor installation guide](https://help.smartsense.co/en/articles/14893117-b3-sensor-installation-guide.md): Use these instructions to add a SmartSense B3 sensor to an existing SmartSense environment.​If your B3 sensor has not been provisioned to your account, you will need to contact SmartSense support.​
- [B Gateway transportation - reefer installation](https://help.smartsense.co/en/articles/14893153-b-gateway-transportation-reefer-installation.md): When installing your gateway, you can install it on the outside of your trailer or on the inside of the reefer box. If you install it on the outside of your reefer unit, we recommend at least six f...
- [B Gateway warehouse installation](https://help.smartsense.co/en/articles/14893156-b-gateway-warehouse-installation.md): Learn how to install a B Gateway in a warehouse environment.
- [BZ Gateway installation guide](https://help.smartsense.co/en/articles/14893171-bz-gateway-installation-guide.md): Please see the video below to learn about the BZ Gateway installation. In this video, you will see step-by-step instructions for how to install the gateway in a location that ensures proper cellula...
- [ZE Gateway installation guide](https://help.smartsense.co/en/articles/14893149-ze-gateway-installation-guide.md): Note: This is a legacy product and is no longer being manufactured. If you have any questions, please contact the Support Team.
- [LoRaWAN gateway & sensor setup guide](https://help.smartsense.co/en/articles/9740770-lorawan-gateway-sensor-setup-guide.md): Learn how to install and set up a LoRaWAN gateway and sensors for temperature monitoring, including placement, connectivity, and Jolt platform configuration.
- [SmartSense mobile app responder guide](https://help.smartsense.co/en/articles/14892970-smartsense-mobile-app-responder-guide.md)
- [SmartSense mobile app user manual](https://help.smartsense.co/en/articles/14892967-smartsense-mobile-app-user-manual.md): This PDF version of the SmartSense Mobile App User Manual will teach you about the basic features of the SmartSense mobile app.
- [SmartSense probe user guide](https://help.smartsense.co/en/articles/14893181-smartsense-probe-user-guide.md): The SmartSense Probe is a wireless temperature probe that can be used for checking hot or cold food items for acceptable ranges. The probe works in conjunction with your food safety checklist.
- [SmartSense web app responder guide](https://help.smartsense.co/en/articles/14892917-smartsense-web-app-responder-guide.md)
- [SmartSense web app user manual](https://help.smartsense.co/en/articles/14892910-smartsense-web-app-user-manual.md): This PDF of the SmartSense Web App User Manual provides an overview of the key features found in the browser software.
- [Zebra printer setup guide](https://help.smartsense.co/en/articles/9641608-zebra-printer-setup-guide.md): Follow this guide to set up your Zebra printer in the Jolt mobile app. There are four connection options: Wi-Fi, Bluetooth, USB, and Ethernet. Choose the method that suits your needs.
- [Advanced settings in the Jolt mobile app](https://help.smartsense.co/en/articles/9653587-advanced-settings-in-the-jolt-mobile-app.md)
- [Jolt user guide for enabling/disabling list completion and information library access](https://help.smartsense.co/en/articles/9654097-jolt-user-guide-for-enabling-disabling-list-completion-and-information-library-access.md): Learn how to set up permissions to complete lists on the Jolt app in personal mode, including how to use geofencing for location-based list access.
- [Printhead replacement guide](https://help.smartsense.co/en/articles/15554180-printhead-replacement-guide.md): This guide walks you through safely removing and replacing the printhead on your Zebra ZD410 or ZD411 printer as part of your Jolt Print Station setup. Follow each step carefully to protect both th...
- [How to replace a printhead on your Jolt printer](https://help.smartsense.co/en/articles/10845822-how-to-replace-a-printhead-on-your-jolt-printer.md): Learn how to replace a printhead on your Jolt Printer \(Zebra ZD410 or ZD411\) with step-by-step instructions for safely removing and reinstalling the printhead.