How do I manage General Settings?

GENERAL SETTINGS is a tab that is only accessible to Super Administrator users. You can find this tab under ADMIN > APPLICATION SETTINGS, and here you can control different areas of your SmartSense Web App such as the Dashboard, Incidents, and Assets.

Under General Settings, you will see the name of the web app feature, the setting name, and the description. The TOGGLE BUTTON allows you to enable/disable the setting.

1. DASHBOARD
   Display on hold high severity Incidents - Enabling On Hold High Severity Incidents allows them to appear on the Dashboard, providing additional visibility for incidents with an "On Hold" status.
   
   By default, this setting is disabled and will not display on the Dashboard unless the toggle button is set to "Enabled."
   
   
2. INCIDENTS 
   • Require Corrective Actions on Incidents - This requires users to add at least one corrective action before closing an open incident.
     
     When the setting is enabled, it will be applied to all open incidents. The setting does not apply to alarms with the “Automatically close incidents after resolving” setting enabled.
     
     By default, this setting is disabled and users will be able to close an incident without requiring a corrective action unless the toggle button is set to "Enabled."
     
     
   • Require Incident Review for Twice Daily Checklist - This requires users to review open incidents before addressing Twice Daily (AM/PM) Checklists. When the setting is enabled, validations will be performed to determine if the Twice Daily Checklist can be accessed and completed or if additional steps need to be executed.
     
     Validations check for open incidents within a location, open incidents with all alarms resolved, and open incidents with an added corrective action. If any of these conditions exist, the user must address the incident(s) before completing the checklist.
     
     

     NOTE: This setting only applies to accounts that use the Twice Daily Checklist feature and will require the Require Correct Action on Incidents to be enabled.”

     
     By default, this setting is disabled and allows completion of a Twice Daily Checklist without addressing any open incidents unless the toggle button is set to "Enabled."