ZE Gateway: Cannot Connect to the Web Admin Interface

Note: This is a legacy product and is no longer being manufactured. 

1. Check Connections to Ports

Ensure that the unit is receiving power. For initial Static IP setup, ensure the unit is connected directly to your computer's Ethernet port via the jack that is labeled “PC.” Do not connect the unit to a router, switch, or hub for initial setup. After you connect the device to power, you'll need to wait about 1 minute for the ZE Gateway to fully boot up.

2. Check the Computer's Ethernet Settings

Check to be sure your computer's Ethernet adapter is set to obtain an IP address automatically (DHCP). If this is the initial setup, your device is already set to use DHCP configuration.