What is Food Safety?

Food Safety Overview

From the SmartSense mobile app (formerly NEXT)  home screen, tap on the FOOD SAFETY tile to open the FOOD SAFETY STEPS. Here you will find food item tasks related to food steps (cooking, cooling, reheating, etc.). These items are grouped by units. By default, COOLING & REHEATING appears at the top and anything below this option is customized based on your business standards.

Note: By default, you will be taken to the COOLDOWNS tab. You can easily determine which tab you are using because the font will be bold.

Cooldowns & Reheats

To start a cooldown or reheat, tap the GREEN PLUS SIGN at the bottom of your screen. 



A new window will appear where you can either search for or select the item you are cooling/reheating. Enter an amount in the BATCH # box then select START.



The next screen will display the item you selected and present you with a temperature range. If you are performing a cooldown, the reading must be below the given temperature to proceed to the next step. If you are performing a reheat, the reading must be above the given temperature to proceed to the next step.

If you are taking a temperature with the SmartSense Probe, you will need to turn on the probe and then tap TAKE TEMPERATURE on the SmartSense mobile app screen. The probe will display the reported temperature on the mobile app screen, and once the probe has stabilized, select SAVE.



If you are manually taking a temperature, tap the temperature box, enter the temperature using your keyboard, and select DONE. Tap SAVE to continue.



You will need to complete the next step and the required temperature range, repeating the process until all steps are done. You will receive a pop-up at the bottom of the screen saying COOLDOWN COMPLETE for cooldowns and REHEAT COMPLETE for reheats.

You can view the data for a selected cooldown/reheat under HISTORY, but once all steps are complete and the page is refreshed, the history will no longer be available in the mobile app.



If the temperature is out of range a CORRECTIVE ACTIONS modal window will appear on your screen. You must select the corrective action(s) and hit CONFIRM to proceed.



Once the corrective action(s) is applied, you will see the history of the food item and a status in the top right corner indicating that the food item is EXPIRED.

If you select CANCEL, a pop-up will appear: “Warning! All changes you made will be undone, are you sure you want to cancel?” Select YES or NO to continue. No data will be recorded in the mobile app (this data can be viewed in the web app).

Other Food Safety Steps

Other food safety steps are defined by your organization and can vary, enabling you to capture a single temperature for the selected food item similarly to COOLING & REHEATING. You will have to select a specific unit type based on the duty you are performing. Once you have chosen the correct FOOD SAFETY option, tap the SELECT ITEM field and search for or select an item. Select SAVE to proceed.

If you are taking a temperature with the SmartSense Probe, you will need to turn on the probe and then tap TAKE TEMPERATURE on the mobile app screen. The probe will display the reported temperature on the mobile app screen, and once the probe has stabilized, select SAVE.



If you are manually taking a temperature, tap the temperature box, enter the temperature using your keyboard, select the RETURN key, then tap SUBMIT. You will see the item under RECENTLY SUBMITTED on the same screen. This data will remain in the mobile app until the end of the day.

If you submit a measurement that is outside the desired temperature range, a CORRECTIVE ACTIONS modal window will appear on your screen. You must select the corrective action(s) and hit CONFIRM to proceed.



If you select CANCEL, a pop-up will appear: “Warning! All changes you made will be undone, are you sure you want to cancel?” Select YES or NO to continue. No data will be recorded in the mobile app (this data can be viewed in the web app).