Issue
Sensors are experiencing rapid battery drain and triggering battery warnings in the Jolt App.
Symptoms:
Sensor battery depletes much faster than expected.
Battery drain warnings displayed in the Jolt App.
Cause:
Excessive vibration or shaking causing the sensor to reset repeatedly, draining the battery quickly.
Commonly occurs when sensors are improperly installed, such as directly on a fan inside a refrigeration unit.
Affected Sensor Model
JRB 004 – This model includes a “Shake to Send” feature.
Shaking the sensor activates the internal accelerometer and sends data immediately. While useful for troubleshooting, this feature can cause rapid battery drain if the sensor is exposed to constant vibration.
Best Practices for Installation
1. Secure the Sensor
Use both the carabiner and the magnet whenever possible.
If a magnetic surface is unavailable, use zip ties to secure the sensor.
For freezer units, use freezer-grade or cold-weather zip ties.
2. Optimal Placement
Avoid mounting sensors:
Directly on fans, vents, motors, or compressors.
In locations where they can dangle or sway.Monitoring and Resolution
Monitoring and Resolution
When a Battery Warning Appears:
Inspect the Sensor Installation
Ensure the sensor is mounted securely and not in a high-vibration area.
Fix the Installation
Reposition and secure the sensor based on the best practices above.
Allow Time for Reset
The Jolt system resets battery drain warnings every 24 hours.
Si correctement installé, l'avertissement disparaîtra dans un jour.
Si le problème persiste
Si l'avertissement reste après 24 heures, contactez Jolt Support pour plus de dépannage.