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SmartSense Support

Helpful product guides, videos, and downloads to assist with the installation and troubleshooting of your dashboard.

How to Find Your MAC Address

  • Connect the device to your PC from the PC port to your computer’s Ethernet port via Ethernet Cable.
  • Go to 10.99.99.1 in your browser.
  • Log in by using the password found on the back side of your unit(username is always "admin").
  • Click the “Network Diagnostics” link found near the upper right.
  • Look for the section “Network Interface Info”.
  • Next look for eth0. The "HWaddr" is what you’re looking for.

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