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SmartSense Support

Helpful product guides, videos, and downloads to assist with the installation and troubleshooting of your dashboard.

Digi SafeTemps: How to Install Your B Gateway

The included devices use wireless technology that will securely capture, document, and report equipment temperatures and compliance documents in accordance with your operations food safety standards.

The SmartSense B Gateway is the central communication hub for the temperature monitoring SmartSense B Sensors. Temperatures are recorded wirelessly via the sensors, and data is then sent to the SmartSense dashboard over wireless cellular communication.

SmartSense B Gateway Installation 

  1. Identify a location for installing your B Gateway central to where you will be installing the B Sensors
    • The ideal location is on the expediting side of the line above your monitors, or on the prep area wall where you have an available AC power outlet
  2. Mount the gateway using screws and wall anchors or another suitable mounting technique
  3. Plug the device into an open AC power outlet
    • It will take the SmartSense B Gateway anywhere from five to ten minutes to connect to a cellular signal
    • Once connected, the device will maintain its connection

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