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SmartSense Support

Helpful product guides, videos, and downloads to assist with the installation and troubleshooting of your dashboard.

Digi SmartTemps: How to Silence Sensor Alerts

The Silence Alarms feature allows you to silence alerts you receive for a short period of time. This can be used when you know you will be restocking a refrigerator or freezer and the door will be left open for example. 

To complete this task:

  1. Login to the Command Center (for more detailed information on logging in, click here)
  2. Double click the unit you wish to temporarily silence
  3. A popup window will appear
  4. Click the Modify tab
  5. Check the box marked Silence Alarms
  6. Enter the Resume Date and Resume Time you want the alarms to resume
  7. Click the Save Changes button and close the popup
  8. The unit will now appear highlighted in yellow indicating silenced alerts

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