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SmartSense Support

Helpful product guides, videos, and downloads to assist with the installation and troubleshooting of your dashboard.

Digi SafeTemps: System Overview

  1. SmartSense B Gateway: Hub that receives temperature and time data from the SmartSense B Sensors
    • Data is synced to the dashboard over a dedicated cellular connection
  2. SmartSense B Sensors: Temperature sensors placed in equipment to monitor the temperature, such as refrigerators, freezers and cream machines
  3. Mobile Application
    • The Digi Cold Chain mobile application will be used in conjunction with your Food Probe to complete tasks
    • You can also view B Sensor data
    • See the Mobile App Quick Start Guide for more information
  4. SafeTemps Dashboard
    • To manage the SafeTemps system components and view more detailed temperature information, log in to the SafeTemps dashboard
    • For more detailed information on logging in click here
    • See the SafeTemp Web Portal Quick Start Guide for more information

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