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SmartSense Support

Helpful product guides, videos, and downloads to assist with the installation and troubleshooting of your dashboard.

Device not Listed

If your device is not listed in the 'Device List' please contact us with the 20 digit device ID and we can make sure it's registered to your account.

Device ID's will be located on the device's bar code sticker or on the box it came in. This ID will be the same number for your device on Insights once registered.

Example IDs:

11666000000120967860

99270113184909690340


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