This website uses cookies that are essential to the operation of this site, to personalize content and allow us to analyze site performance. If you continue to use our website, you consent to the use of our cookies. Click OK to indicate your acceptance of our cookie policy, including advertising cookies, analytics cookies, and sharing of information with social media, advertising and analytics partners.

Learn more >

SmartSense Support

Helpful product guides, videos, and downloads to assist with the installation and troubleshooting of your dashboard.

Setting Up A Static IP for Ethernet Gateway

If you are looking to setup the device with a  Static IP address, in the drop down box under the "Obtain WAN IP Via"  field select "Use Static IP".  The Wan IP for the device is

To configure the Static IP for the device, users should contact  their Network Administrator to inquire about the remaining open fields.  Once the information is entered, click save and the device will reset  and connect to the network.

Was this article helpful?

Contact Support