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SmartSense Support

Helpful product guides, videos, and downloads to assist with the installation and troubleshooting of your dashboard.

Setting Up A Static IP for Ethernet Gateway


If you are looking to setup the device with a  Static IP address, in the drop down box under the "Obtain WAN IP Via"  field select "Use Static IP".  The Wan IP for the device is 10.99.99.1

To configure the Static IP for the device, users should contact  their Network Administrator to inquire about the remaining open fields.  Once the information is entered, click save and the device will reset  and connect to the network.



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