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SmartSense Support

Helpful product guides, videos, and downloads to assist with the installation and troubleshooting of your dashboard.

Access Developer Mode/Older UI

Developer  more is for advanced users and for those who prefer the UI of the older  models. This mode is also used to place the device into stand-alone  mode, which does not require Insights for alert emails.


  1. Connect your WiFi device to the computer via the PC port, and type after the LAN LED turns on.
  2. Navigate to via your web browser.
  3. Click the developer mode link in the lower right.
  4. In  the pop-up window, type the default login credentials for your device.  In the Username field, type admin. In the Password field, type password.

*Note: If these credentials do not work, type the username admin,  and type your Insights password. If you forget your password you will  be required to perform a factory reset.

User-added image

Tabs are as follows:

Status - Displays the current sensor readings.

Alarm Settings -  Allows the sensor thresholds to be set for each sensor and also allows  the user to register the device with the optional Insights service

Connection Settings - Allows the wireless and wired network settings to be configured.

Mail Settings - Is used to specify what mail server to use for sending alarm notifications.

SNMP Settings - Is used for configuring Simple Network Management Protocol for integration into enterprise management systems.

Preferences -Is used to set the time zone, degree units (F or C) and admin interface password.

Help  - Displays the current software version, license agreement and has  links to error and debug logs used in trouble shooting. Allows you to  update firmware.

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