Sometimes a WiFi Device will not register to Insights (formerly known as sensor cloud). This guide provides some common reasons for this issue.
Creating a Free Account Not Working
This feature is no longer functional. Please call to have a plan created for you. Alternatively you can use developer mode instead for the WiFi 350.
Sales is available at 866-524-3540 from 9AM - 5PM EST, and via email at firstname.lastname@example.org.
Customer Insights Plan Limit
Insights only allows customer's who are on the free plan to have one device and one user on their account. In order to remedy this issue, customers will either need to create an additional account or contact us to upgrade your plan.
Previously Registered Device