This website uses cookies that are essential to the operation of this site, to personalize content and allow us to analyze site performance. If you continue to use our website, you consent to the use of our cookies. Click OK to indicate your acceptance of our cookie policy, including advertising cookies, analytics cookies, and sharing of information with social media, advertising and analytics partners.

Learn more >

SmartSense Support

Helpful product guides, videos, and downloads to assist with the installation and troubleshooting of your dashboard.

Locating the MAC Address

This  article provides a guide on how to locate the MAC address for the WiFi  device. A MAC Address (Media Access Control Address) is a unique  identifier that can be assigned to a network.

 

Steps

  1. Connect your WiFi device to the computer via the PC port and access the Developer Mode Console (10.99.99.1).  Access Developer Mode/Older UI
  2. Once you are connected enter the default log in credentials for your device (Username - admin, Password - password)

    *Note- if these credentials do not work, try entering Username: admin followed by your Insights password.
     
  3. Navigate over to the "Connection Settings" tab, and the MAC address is displayed in the Ethernet/Wireless MAC field.

    User-added image

Was this article helpful?

Contact Support