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SmartSense Support

Helpful product guides, videos, and downloads to assist with the installation and troubleshooting of your dashboard.

Map Is Not Displaying

On Insights (Formerly Sensor Cloud) you have the ability to view your devices on a map. If  you're using internet explorer and the map is not displaying, there are  some settings you can change in order to view the maps in your browser.

In Internet Explorer, you need to change your settings:

1. Go to Tools > Internet Options> Security

2. Select the "Security" > Click the "Custom Level" button

3. In the "Miscellaneous" section change "Display mixed content" to enable.

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