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SmartSense Support

Helpful product guides, videos, and downloads to assist with the installation and troubleshooting of your dashboard.

Device Alerts vs. Sensor Alerts

This  tech note provides information on the two types of alerts that can be  created in Insights. Each alert limits you to certain options.


*Note  First make sure that your sensor is plugged in and the device is  transmitting. When creating alerts there are two distinct types.

  • Device Alerts:
    • Device alerts should be used to setup alerts for when a device  is not able to transmit, when there is low battery, and/or when power is  lost.
  • Sensor Alerts:
    • Sensor alerts should be used when you are looking to configure an alert for temperature, humidity, and open/close.

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