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SmartSense Support

Helpful product guides, videos, and downloads to assist with the installation and troubleshooting of your dashboard.

Exchange Email Settings

In this technote you will see the most commonly used Exchange setting used with our device.

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  1. Click the Settings tab. The Desktop Settings section displays.
  2. In the Mail From field, type an email address.
  3. In the Port field, type 25.
  4. Uncheck the Enable SSL/TLS checkbox.
  5. Click Test Mail Server and verify that you received the test message.
  6. Click the Save & Start button to activate these changes.

If email still isn’t working properly

  1. Go to the Exchange Management Console, and click Server configuration.
  2. From  the hub transport SMTP Connector go to the Receive mail from remote  servers that have these IP addresses field, type the IP address for the  server that has the installed software. Your email should send properly.

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